A couple years ago we had a mail person that was stealing all coupons and free samples on her route. I had a lot more free time on my hands back then so I would go online and request free samples when I was bored so I had several a week coming in. I went to the post office and complained when other stuff started not coming in, a small package I had ordered and my daughters birthday card from her Aunt. I got irate over the birthday card because kept trying to write it off on the sending post office and seemed to keep missing the fact that she mailed it from the same post office that was to deliver it. The manager spoke with me and completely understood where I was coming from and promised to take care of it. All of a sudden we started getting coupons again and later got a new mail lady. Apparently this one likes McDonalds though because when the coupon book from them comes out ours is always missing.