If you would have asked me two weeks ago I would have 100% completely endorsed BC/BS. However recently I have become a little irritated with them.
Went the doctor because my knee was bothering me, was referred to an orthopedic doctor for that and also having flat feet. Orthopedic Dr said sounds like I tore/damaged my lateral meniscus. Since I am pretty young (24), he asked whether I had had any recent knee injury or anything, told him know and asked him if my feet could be the culprit/contributor, he said absolutely. They did XRays in office and my feet are FLAT so he referred my to Orpro to get custom insoles made for my shoes.
Went to see them and tell my why my 400 dollar insoles are not covered because apparently having flat feet is a "cosmetic" issue. I am now having to go round and round with them because they couldnt explain to me why they would cover aids to quit smoking to prevent having to pay for cancer treatment. etc, but they wont cover these insoles to prevent having to pay for MRI's and surgeries which I am already looking forward to my first one. Makes no sense to me what so ever. I think they might eventually cover them but now I am having to go the hassle of getting documentation from everyone and their brother supporting their "medical necessity" and even then they said they would only "consider" it.
Anyways, besides my rant, havent had any other problems with them!