In the 10 or so days since its grand entrance, ChatGPT has been everywhere: littering Twitter feeds, cluttering promotional emails, igniting ethical debates in schools and newsrooms, infiltrating dinner table discussions—it’s inescapable and apparently already nestling its way into companies’ important business decisions.
OpenAI launched ChatGPT toward the end of November, but the artificial intelligence chatbot had its stable release in early February. Earlier this month, job advice platform ResumeBuilder.com surveyed 1,000 business leaders who either use or plan to use ChatGPT. It found that nearly half of their companies have implemented the chatbot. And roughly half of this cohort say ChatGPT has already replaced workers at their companies.
“There is a lot of excitement regarding the use of ChatGPT,” ResumeBuilder.com’s chief career advisor Stacie Haller says in a statement. “Since this new technology is just ramping up in the workplace, workers need to surely be thinking of how it may affect the responsibilities of their current job. The results of this survey show that employers are looking to streamline some job responsibilities using ChatGPT.”
Business leaders already using ChatGPT told ResumeBuilder.com that their companies already use ChatGPT for a variety of reasons, including 66% for writing code, 58% for copywriting and content creation, 57% for customer support, and 52% for meeting summaries and other documents.
In the hiring process, 77% of companies using ChatGPT say they use it to help write job descriptions, 66% to draft interview requisitions, and 65% to respond to applications.
“Overall, most business leaders are impressed by ChatGPT’s work,” ResumeBuilder.com wrote in a news release. “Fifty-five percent say the quality of work produced by ChatGPT is ‘excellent,’ while 34% say it’s ‘very good.’”