Put simply, Zuboff contends that surveillance capitalism is the constant tracking, analysis, and attempted modification of human behavior for the profit of tech giants who trade in what she terms “behavioral futures markets,” places where knowing what people are very likely to do tomorrow or next year is of enormous value to those trying to sell a product or service.
Surveillance capitalism renders human behavior by tracking, measuring, and analyzing from your smartphone to your smart home—from browsing the internet to private messages or emails with a colleague. This relatively new, dominant force intrudes through cookies and privacy permissions that in most cases must be accepted for a service to work properly or at all, including, for example, many smart home security systems.