Well, I got it today. It's a nice little unit. It does a good job but not what I expected it to do. I expected the grime to come flying off the tile but it didn't. It generates good steam but it doesn't "power" the stains off. However, by simply attaching a Brillo pad to one of the brushes along with the steam, the stains come off just fine AND there is no smell of harsh toxic chemicals. It's a keeper for that reason alone! I'll use it for other things I'm sure. It worked great on my toilet also (had some lime & calcium stains). The steam has very little pressure but it does get hottt! Very quiet also. I hope to use it on my deck this Spring.