Cowgirl
Well-Known Member
I would definitely call customer service with the ID number of the product that Sharon just sent you. Chances are, if you explain what is going on, they will replace it. Especially if you digitally send them an instant/real time pic or web cam so that if you have no receipt, they know you mean business.
Thanks. I might do that, but I'm not really sure I want that same brush back. I never really liked the coverage, I just used it because it was there. I'll ask if they'll give me BM credit, because I could use some other things, but if they only do a same-item swap, I'll decline.