That sucks and is very sad. But in some ways the parents were failing to communicate with their son because they were clueless to the fact the kid was being bullied or failed to recognized changes in his behavior. A great start that I do daily when I get home from work is, how was school? I know when their are changes in my daughters mood or behavior because we talk...
You are an excellent example of what a parent should be.
I wish my father had been like you, but mine was never an Ozzie and Harriet, Leave it to Beaver upbringing.
My father, outwardly a successful and respectable man, came home frequently drunk. The slightest thing set him off in a rage. If we had problems, we could not discuss them with him, because his were "more important" compared to the pettiness of ours. My siblings and I learned to fear his footsteps and tried to stay out of his way, albeit not always successfully. My mother endured all this and more in silence, for in those days, such things were not open to discussion.
I am sad that this young man did not learn to be a survivor. I don't know why his parents failed , but it is unfortunate that they did.