Head case truly is a head case. Businesses fail from time to time, its not KARMA, its simply dealing with today's economy and all the layoffs. It looks to me like the owner tried to do everything she could to honor certs. Maybe if headcase would get a life and stop trying to beat up people on a forum that is supposed to be well intended for everyone's benefit she would do better off for herself. She is just showing her backside and its probably a huge one!
