Companion Care Vet in Mechanicsville

[stoppingby]

We realize it can be very upsetting learning that your pet has a potential life threatening illness. We understand there may have been some misunderstandings that possibly could have been avoided had you been present at the time of the appointment. Please do not hesitate to contact us so we can discuss this further.

Sincerely

Cathee Brinkley, RVT
Hospital Administrator

 

[boxerluverz]

I've been here a couple of times and always had a good experience, never been pushed into anything and was always told how much stuff was before hand. it's unfortunate you have had this experience as I, and people i have referred there are more than happy with their service. Also one of the techs there has boxers, like me, and she always makes a fuss when I go in with my dog, makes us feel right at home and has always treated my pet very well.

 

[frequentflier]

Yeah, this reminds me of a Sears Dental Clinic that we'd visited numerous times. Over time I had some legitimate complaints and they did reimburse me some monies. Then they said that it might be in my best interests to find another dentist and would make the referral. I think by law they have to do that. Yep, as soon as you have complaints they do this or say things like, "Well, if you're not satisfied.....", "We can't seem to satisfy you....", things like that to get the monkey off their back. Businesses always say that so they don't have to own up to responsibility.

If the vet isn't going to complete the work there then they're just hurting their rep even more so. Heck with 'em!! Go to Dr. Brown.

And this gal brought that up about the forum. They should've just done their job and kept the private life out of the visit. And to hang up on you???? Ha-ha-ha!!! They're blemishing their reputation and I'm going to pass this on to many people there in Maryland.

They should be nice and refund half the money if they're referring you to another vet. But, no, they'd be too scared other clients might request the same.

I now have a bad impression about this Companion Care place. Hanging up...oops, that's a no-no!!!!

See my thread in this forum about A Sincere Vet From The Old School. Dr. Brown is just great! He's in it for the animals - not to line his pockets.

It's our money and we can take our business elsewhere. These vets are just getting outrageous. I've heard some real good stories about some around this area.

I want to look up that book byDr. Michael J. Fox that was mentioned here in this thread.

Sorry, he is Michael W Fox.

 

[jasonandjen]

just an update. we've been to tidewater vet twice since the companion care issue. our last follow up was just a few hours ago today. he took raz off antibiotics to see how she does. both visits were so reasonable and we were so well taken care of. he also seemed to have sympathy for remembering our situation at the old vet. we've been getting really good care from dr satterfield at tidewater. this was the vet jenny used to like years ago when bailey was a pup. we should have never strayed.

thanks to all who gave their pm's and posts of support. we really appreciate it.
jason

 

[red_explorer]

Tidewater

just an update. we've been to tidewater vet twice since the companion care issue. our last follow up was just a few hours ago today. he took raz off antibiotics to see how she does. both visits were so reasonable and we were so well taken care of. he also seemed to have sympathy for remembering our situation at the old vet. we've been getting really good care from dr satterfield at tidewater. this was the vet jenny used to like years ago when bailey was a pup. we should have never strayed.

thanks to all who gave their pm's and posts of support. we really appreciate it.
jason

I love Tidewater!!!! All of the vets there are very awesome!!!!! And the one time they were closed and we took one of our cats to another one listed, not Companion Care, it was a nightmare, and totally useless. The vets at Tidewater have always been extremely compassionate, and really seem to care about the animals as well as their owners. And seem to be willing and understanding of the expensive nature of pet care. I drive almost 45 minutes to get to them, and pass 4 other vets on the way, but its worth it!!!!

 

[yknotpoms]

I have to say at times I think I have lived at Tidewater Vet Hosp. The only vet I haven't seen is Dr. Satterfield. I am sure that will change over the years. I use Tidewater more then any other vet, but as a exhibitor of pomeranians I tend to keep 2 vets as you never know when one will be too busy. I love Tidewater, there staff is excellent and they care.