computer help black screen with white writing

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sweetpea15

New Member
it says something about my computer being shut down improperly, which it was not, and something about loosing power, which i did not, and then it gives me choices on how i want to restart it. either normal mode or safe mode. i picked both and neither work. i get a flast of a blue screen with white writing on it but it flashes so fast that i can't read what it says. and it keeps doing this same cycle over and over. the last thing i did was try to download a update: KB929338.
 
GWguy

GWguy

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sweetpea15 said:
it says something about my computer being shut down improperly, which it was not, and something about loosing power, which i did not, and then it gives me choices on how i want to restart it. either normal mode or safe mode. i picked both and neither work. i get a flast of a blue screen with white writing on it but it flashes so fast that i can't read what it says. and it keeps doing this same cycle over and over. the last thing i did was try to download a update: KB929338.
Click to expand...

Take a look at this thread:
http://forums.somd.com/showthread.php?t=112371
..specifically the comments about booting with a recovery CD and running CHKDSK. If that doesn't help, or you don't have a bootable CD that came with the laptop, you are probably going to need professional assistance. Sounds like the patch (KB929338) either didn't load correctly or is incompatible with something else in your system.
 
S

sweetpea15

New Member
i have the CD but when i put it in it says:
To continue press C or to abort press A.
i push C and get the Toshiba screen, starting windows 95, ERASING ALL DATA FROM HARD DISK 1 creating partition for C (FAT32 - NTFS)
I have a flashing curser right now.
 
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sweetpea15

New Member
It just flashed with Toshiba screen and it strating windows 95, formatting 38,15.34M 1 percent completed. so i guess its doing something??
 
Jeff

Jeff

Stop Staring!!!!!
sweetpea15 said:
It just flashed with Toshiba screen and it strating windows 95, formatting 38,15.34M 1 percent completed. so i guess its doing something??
Click to expand...

Sweetpea you are erasing your drive!!!!!!!!!!!!!!
 
GWguy

GWguy

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sweetpea15 said:
i have the CD but when i put it in it says:
To continue press C or to abort press A.
i push C and get the Toshiba screen, starting windows 95, ERASING ALL DATA FROM HARD DISK 1 creating partition for C (FAT32 - NTFS)
I have a flashing curser right now.
Click to expand...

ooooooooooooooooo, that's not good at all....

Were you running windows 95 on the laptop??? I'm gonna bet no.... if that CD did actually start the format process.....well.............. there isn't going to be any data to recover off the laptop. Gone.
 
S

sweetpea15

New Member
its at 11 percent completed now so i guess it will be awhile for it to get to 100 percent. thanks for posting. I am so bummed that i will loose all my files on the hard drive. but i guess i learned my lesson the hard way. if it ain't broke don't fix it. It all started because i was getting this yellow update icon. it wouldn't let me run it and i was trining to find out why but never did.
 
Jeff

Jeff

Stop Staring!!!!!
GWguy said:
ooooooooooooooooo, that's not good at all....

Were you running windows 95 on the laptop??? I'm gonna bet no.... if that CD did actually start the format process.....well.............. there isn't going to be any data to recover off the laptop. Gone.
Click to expand...

Yep. If it is formatting It's already empty.
 
GWguy

GWguy

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sweetpea15 said:
its at 11 percent completed now so i guess it will be awhile for it to get to 100 percent. thanks for posting. I am so bummed that i will loose all my files on the hard drive. but i guess i learned my lesson the hard way. if it ain't broke don't fix it. It all started because i was getting this yellow update icon. it wouldn't let me run it and i was trining to find out why but never did.
Click to expand...


<<playing taps here>>
 
GWguy

GWguy

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sweetpea15 said:
now it has a toshiba restore tool 1.0.0 has a ghost on it?????
Click to expand...

Did the CD you used come with this laptop? Sounds like it will use the Ghost program to restore the laptop to the time you bought it. You will, however, lose everything you had on it.
 
Jeff

Jeff

Stop Staring!!!!!
sweetpea15 said:
now it has a toshiba restore tool 1.0.0 has a ghost on it?????
Click to expand...

Just read and follow directions. Don't rush it. Let it do it's thing until it asks you something. If you don't know what it's asking for. Post with plenty of deatails
 
Jeff

Jeff

Stop Staring!!!!!
sweetpea15 said:
ok its working again but i did loose everything. thanks so much for your help.
Click to expand...

Too bad you lost everything. Now you should looking into to something to get you in the habit of backing things up.
 
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