We only use the crate for bed time and if we have to go out during the day and can't take her(bruno). She won't go in the crate for me but she will go in for my mom and stepdad with no problems. She thinks I am part of her pack as she knows I am the one who takes her out to potty and I am the one who feeds her and gives her belly rubs etc. She is extremely spoiled that is all i have to say.
You have to be on top of things and try to get the dog on a set potty schedule (we got bruno now to the point where she lets us know she has to go) she either whines or she barks and if we don't catch on right away she comes over and either bites or puts her paws up on our leg so she can get our attention.