Do not go to Alliance Computers, Great Mills.

EmnJoe

EmnJoe

nunya bidnis
Drayvan said:
Finally accepting the fact that the motherboard was broken, he explained that he would RMA the motherboard and have a new one shipped and I could come pick it up. "I don't want the motherboard," I said. The motherboard itself is a piece of junk and would rather spend my money on something better for a better price. "I would like a refund," I said.

He began to get mad. "We don't do refunds on open packages. The only thing we can do is send it back and get a new one." I began to get mad.

Long story short: I was refused any kind of refund, I'm expected to wait until they ship the faulty motherboard back and my only options are to accept a new piece of junk motherboard or I'm out $100. Why? Poor customer service and quality satisfaction. I am disgusted at the way this store treats their customers. A mom & pop small business such as Alliance Computers should know to better treat their customers or risk losing potential business.

I will never return to this store again. I advise any of you who wish to be treated with respect, as a customer should, that you do not venture into this store if ever you are in need of computer services.
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ylexot said:
Did he get a new, unopened motherboard for free somewhere? I must have missed that.
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Yep, in the quote above they are sending back the faulty one and he will be shipped a new one. As soon as he goes in the store to pick up the new unopened one I would hand it right back and ask for a refund.
 
D

Drayvan

New Member
czygvtwkr said:
The computer store on Great Mills road isn't bad. A friend of mine took in a computer and got his power supply replaced for a pretty good price.

I like newegg myself but the place on great mills would be my second choice.

I walked into alliance a few years back and I could just got the feeling that I should turn around and walk out and I did.
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Which computer store is this?

I looked up a few different ones on yellowpages.com, and saw one on Great Mills road... but when I called them the number was disconnected. I figured they were out of business.

Anyway...

I still have not received my "new" motherboard.

I can only imagine (to the poster who said something about the motherboard being broken already) that they knew. I don't have any doubt they had every intention of being ready for me when I came back with their garbage motherboard.

I do, however, plan to turn the new one back in as soon as they hand it to me. Let me see them refuse this time.:duel:
 
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