HD DirecTV...

vanbells

Pookieboo!!!
ohstate said:
Then why do they dial my box every night? I haven't ordered pay per view in 6 months. They told me that if they discover that you don't have a phone line connected, they will disconnect your ability to order pay per view.

I'm with Pete on this one. Do you order a lot of PPV? I don't have a single receiver hooked to any phone line.
 

ohstate

Member
Pete said:
And how do you know they dial it every night? Does the box ring? I don't order PPV but the install guy told me if oyu order via the box you only get PPV on that tv, if you order it online via their website you get it on all the TV's. I don't know if that is true.

Oh, the other thing the phone line is used for is caller ID

Actually, the box calls them. I know it calls every night because it shows up on my phone bill.
 
I knew that you didn't have to have a phone line for Direct TV, we already have the basic service, just wasn't sure if you had to have it for HD. Doesn't sound like it. Cool.

Hey Pete, why is it not benefit to buy from BB? Does Direct still charge you the $5 lease fee monthly? Or does BB just not warranty their products, like if my receiver breaks, Direct TV will send a new receiver and if I buy it from BB then I own it and if it breaks I am SOL.
 

vanbells

Pookieboo!!!
Ok, I finally ordered HD today. They're coming to install next week! :yahoo: :jerry: :notworthy :getdown:

I also found out if you buy a receiver from Best Buy, it is considered to be leased.
 
vanbells said:
I also found out if you buy a receiver from Best Buy, it is considered to be leased.

Well, that's DUMB!

But cool that you are getting HD next week! Let us know how much you love it and how much I am going to hate you! :lol:

Also - Did you upgrade from an existing account - how did that go if you did? We have Direct TV currently, want to upgrade to HD, but HATE HATE HATE talking to their "customer service" reps. So we are trying to get as much information as we can to call them and not have to ask ANY questions. :lol: TYIA and best of luck next week! :cheers:
 

vanbells

Pookieboo!!!
I upgraded to HD from my current account. HD is free for the first 4 months and then costs $9 something per household/month starting the 5th month. The basic receiver cost about $99, which does not include DVR or TiVO. Their HD DVR cost $200 something. I ordered two HD receivers and you have the option to pay it while on the phone, add it to your bill, or split the costs for 3 months. They also setup an appointment to install the new 5 LNB dish and recievers on the phone.

All local channels that broadcast in HD will be available, WDCA 20, ESPN HD, ESPN 2 HD, HBO HDTV, Showtime HDTV, TNT HD and more. The rep also said there should be anywhere from a total of 30 to 50 HD channels by the end of 2007, since government is mandating that all channels be ready to broadcast in HD soon. Nobody broadcasts in 1080p yet.

Any leased receivers that will be deactivated have to be sent back at DirecTV's expense. Also, there is a 2 year agreement of their service when getting the HD package.

If you have any questions, ask away. I might be able to answer some questions.
 
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ohstate

Member
vanbells said:
I upgraded to HD from my current account. HD is free for the first 4 months and then costs $9 something per household/month starting the 5th month. The basic receiver cost about $99, which does not include DVR or TiVO. Their HD DVR cost $200 something. I ordered two HD receivers and you have the option to pay it while on the phone, add it to your bill, or split the costs for 3 months. They also setup an appointment to install the new 5 LNB dish and recievers on the phone.

When you call Directv, you can ask for "customer retention" --if you tell them that you are thinking of switching to cable/DISH, they often do these upgrades for free. I got the HD/DVR 5 LNB upgrade for free this way. You do need to make a committment to their programing for a year or two.
 
vanbells said:
All local channels that broadcast in HD will be available, WDCA 20, ESPN HD, ESPN 2 HD, HBO HDTV, Showtime HDTV, TNT HD and more. The rep also said there should be anywhere from a total of 30 to 50 HD channels by the end of 2007, since government is mandating that all channels be ready to broadcast in HD soon. Nobody broadcasts in 1080p yet.

Sweet! We've coverted to HD before but that was a few years ago, and we only received maybe 5 channels :lol: So, it is good to hear that they have many more channels available. :yay:

The only question that we can think of: Is the HBO and Showtime included with the $10 monthly fee for HD or is that extra per month (if you don't mind me asking)? And thanks for all of the help - info. :love:
 
ohstate said:
When you call Directv, you can ask for "customer retention" --if you tell them that you are thinking of switching to cable/DISH, they often do these upgrades for free. I got the HD/DVR 5 LNB upgrade for free this way. You do need to make a committment to their programing for a year or two.

We've gotten free upgrades by doing this before. Thanks for the reminder though. Usually we get so upset with customer service that we just say "f it" and that we'll just cancel our account. Then they tend to try to be just a little bit more helpful than previously. Hopefully it will be a good phone call, I just hope I get someone that speaks english and can understand what I am saying. :lol:
 

vanbells

Pookieboo!!!
Ok, the DirecTV installer is on the roof now. I'm so excited. I wonder if I am going to faint just like the people on their tv advertisements.
 

Bavarian

New Member
I got a new HD receiver from DirecTV for shipping costs, they replaced the three LNB dish, which is now in my basement with the 5 LNB. I had a DirecTV HD receiver built into my HD TV, bought in 2002. Therefore, I go new one for free. Then they charged be an extra $4.95, called and got that removed. Explained that I had owned my HD Receiver and this was free upgrade since DirecTV changed their HD system. Will see if it is really taken off next bill. If not, maybe I will tell them to take it back and I will use my old HD receiver, only advantage to the new one in CBS and ABC HD, nad NBC and Fox HD local, New York still being sent for NBC and Fox HD.
 
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