HP Printer Issue

[bcp]

One of my users has an HP laptop, (not sure of the model but its newish)
she connects to a 2005PR USB 2.0 Port replicator
From the replicator she is connected to the network, a 21 inch monitor and an HP Laser P3005 printer.

the issue
network, printer and monitor are all always connected to the port, the laptop is connected and disconnected each night.

When the laptop is plugged back in, sometimes, it will not recognize the monitor, and simply by turning the monitor off, waiting a few seconds and turning it back on, then choosing the monitor function from the laptop, it works.
The printer, if on, will not be seen by the laptop, until you turn off the printer then turn it back on.

All network printers work just fine for her without fail.

anyone ever seen this before?

since she never remembers to turn off the monitor and printer, I can pretty much expect to be down resetting things on a daily basis.

 

[abcxyz]

Change the power settings on the laptop so those ports never go to sleep. Her laptop battery may drain faster but you can fix that over the phone vs a trip to her desk, unless she is hot then sounds like you are on the right track.

 

[GWguy]

Common problem with hot docking/undocking. Assuming Win XP?

Try putting the laptop into Standby mode before re-docking, then come out of Standby while already connected. Devices should configure more easily.

 

[GURPS]

Try putting the laptop into Standby mode before re-docking, then come out of Standby while already connected. Devices should configure more easily.

:this:



I also had issues, where by the printer driver got bollixed up, and I had to force a reinstall

Wipe the unit and install Win 7

 

[bcp]

Change the power settings on the laptop so those ports never go to sleep. Her laptop battery may drain faster but you can fix that over the phone vs a trip to her desk, unless she is hot then sounds like you are on the right track.

 

[aps45819]

Take an index card and write;

TURN OFF MONITOR AND
PRINTER PRIOR TO
CONNECTING COMPUTER​

Tape it to her desk

 

[bcp]

Take an index card and write;

TURN OFF MONITOR AND
PRINTER PRIOR TO
CONNECTING COMPUTER​

Tape it to her desk

Shes hot.
I dont want to piss her off before she realizes that what she really wants is for me to bend her over her desk. (breath is not being held right now)