Do Not Call These People For Duct Cleaning!!
June 2011
REVIEW OF ENVIROCAIR AIR DUCT & CARPET CLEANING
EnviroCair | 1-866-806-4224 | Air Duct Cleaning | Carpet Cleaning | Virginia | DC | Maryland
Called for a "Duct Cleaning Special" in the newspaper for $59 PLUS FREE 3-room carpet cleaning.
Two men showed up (on time) in an unmarked van. Instead of the state-of-the-art, truck mounted equipment mentioned in the website, they pulled a large shop-vac type machine onto the porch. Long hoses were brought into the house & a drill with a long cable & brushes on the end. After showing them where all the vents were located, the two men went to "work."
Immediately, the one worker started trying to up-sale additional items. (Did he
really find mold downstairs?????) When the vacuum hose was laying near my feet, I put my hand across the end & there was barely any suction. The shop-vac in my garage has MUCH more power then what they used. The drill with the long cable & brushes was
never plugged in.
Next, the FREE carpet cleaning. Worker said the carpet needed pre-treated & deep-cleaning because it was "so dirty & wouldn't come clean without the extra treatments." (Wow -Stanley Steemer was here just before Christmas & the carpet does not seem "so dirty") But, to prevent an arguement over growing pressure for pre-treatment, I just said to forget the carpet cleaning.
Lastly, I got my check book to pay as I have done with many companies that have performed home servces for us. The worker said they only accepted cash or credit cards. (Nevermind that the bottom of THEIR invoice has boxes for cash,
check, Visa, etc). I mentioned I was
never told cash or credit card only & was only prepared to pay with a check. (their attitude, from the beginning, kept me from using my credit card) I said I wanted to talk to someone in the office about this & called the 888-548-4240 on the top of the invoice he gave me. SURPRISE!!!
It's a non-working phone number!!! I called the phone number from the newspaper ad 301-637-7167 & spoke to the woman that answered the phone. She immediatley got upset & demanded cash or credit card or she was going to call the police. Right after that, the worker used his cell to call someone. The discussion was very heated on his end but I could not understand what he was saying as I only speak English!! Finally, I said "if I had been told cash or credit card - I would have stopped by the ATM." I pulled out my wallet to show him I did not have $59 - I counted it out & had only $49. He said fine - he would take that because HE "didn't like the baby games I was playing!" He scratched out all the notes he had written on the invoice & dropped it on the table before leaving.
Fair warning - DO NOT DEAL WITH ENVIROCAIR. I should have heeded Chris Hansen's warning on the Dateline tv show about the duct cleaning scams. $49 LESSON LEARNED ;-)