GWguy
*
I got my folks a NetFlix subscription. While I was at the house over the holidays, I went over it with him, set up his account, showed him how to log on, even clicked the "remember me" button so the username would be pre-filled for him.
He calls tonight to enter his first DVD into the list. It took me 15 minutes.... that's 15 minutes.... just to log him on.
"What browser are you using?"
"What?"
"What browser are you using? FireFox or Internet Explorer?"
"Google"
"No, that's not a browser. Are you using FireFox or Internet Explorer?"
"But it says "Google".
"No, that's your home page. What's it say in the blue bar at the top of the screen?"
....and so on.....
And of course he didn't have his hearing aids in, so he didn't hear or misinterpreted everything I said.
"Ok, type in S P A C E"
"What? You're going to fast, what was that?"
"SPACE, like 'outer space. "S............P......"
"WAIT... I didn't get that first letter....T? "
"No, not T, P as in Paul."
"WHAT?"
................. reaching thru the phone to strangle him.....
I have a headache....
He calls tonight to enter his first DVD into the list. It took me 15 minutes.... that's 15 minutes.... just to log him on.
"What browser are you using?"
"What?"
"What browser are you using? FireFox or Internet Explorer?"
"Google"
"No, that's not a browser. Are you using FireFox or Internet Explorer?"
"But it says "Google".
"No, that's your home page. What's it say in the blue bar at the top of the screen?"
....and so on.....
And of course he didn't have his hearing aids in, so he didn't hear or misinterpreted everything I said.
"Ok, type in S P A C E"
"What? You're going to fast, what was that?"
"SPACE, like 'outer space. "S............P......"
"WAIT... I didn't get that first letter....T? "
"No, not T, P as in Paul."
"WHAT?"
................. reaching thru the phone to strangle him.....
I have a headache....