Lexington Park Ford??

[Pete]

See, there's the rub.

It was a BEAUTIFUL car, and I think I got it for less than KBB trade in value..

I think they gave me a GREAT deal, BUT I still felt like I was lied to.

I'd bet it was a re-po, they bought it at auction at a GREAT price, they still made a profit, I got a great deal.. but when I got home I didn't care how great a deal I got. IF they had been honest from the jump, I would have been more than happy with what we got.

Yea, funny I was talking to someone a few days before you posted this and we were talking used cars. She said she looked at a Mercedes SUV and it was awfully cheap for a Mercedes. Maybe it is just that model is not that popular.

 

[Pete]

I hope this isn't the beginning of the end..

I'm being drawn into the dark side..

I am sure BadGirl will slap you back into reality before you go get a tribal tattoo.

 

[glhs837]

I understand what you are saying now.
however, with the VIN, he pulled those sheets for me.
and like I said, somehow he was able to pull the build sheet for the VW also.

Should I not ask him how he did this?

You can ask, he wont have to kill you If he's in the industry, it stands to reason hes got contacts, none of this is classified stuff. Its just that on a dealership level, finding that kind of access is very, very rare.

 

[softtouch]

Fords have a "Vehicle Certification Label" on the driver's door jamb.
This gives codes for some feature info. It can also be read with a bar code reader.

 

[BernieP]

The thing that sounds fishy is the VIN should tell someone who has access to all the stuff that a dealer does pretty much everything about a vehicle. It does for the insurance company, so why wouldn't it for a dealer?

The VIN will give you the "as built" for a particular model but it won't detail any options. Let's be realistic, that number is carved into the vehcile while it's rolling down the line and can't account for dealr or even factory installed options.

"Loaded" is an advertising term, I have never seen a vehicle history report that says "loaded". If that model came with an indash navigation system and it doesn't work (as advertised) then you have a case. If the ad said "loaded" and the navigation system was an option, I'd say you are SOL. You should have check to see if all the features you wanted were installed and operating.
I can't believe you bought a car without looking under the hood.
While a sales person might not be able to open the hood, I'd really be concerned if someone from the service department couldn't.

 

[BadGirl]

The VIN will give you the "as built" for a particular model but it won't detail any options. Let's be realistic, that number is carved into the vehcile while it's rolling down the line and can't account for dealr or even factory installed options.

"Loaded" is an advertising term, I have never seen a vehicle history report that says "loaded". If that model came with an indash navigation system and it doesn't work (as advertised) then you have a case. If the ad said "loaded" and the navigation system was an option, I'd say you are SOL. You should have check to see if all the features you wanted were installed and operating.
I can't believe you bought a car without looking under the hood.
While a sales person might not be able to open the hood, I'd really be concerned if someone from the service department couldn't.

We didn't buy a vehicle without looking under the hood. We (well, actually, Bob) figured out how to open the hood when the dealership (salesman and a few other staff members) didn't know how to open it up.

You're right, tho. We didn't do our due diligence to ensure that everything ran properly, and that every single option listed was actually on the vehicle. We'll accept our responsibility for not checking it thoroughly, but they also need to be responsible and acknowledge that they sold a vehicle under false pretenses and false labeling.

I gotta give a shout out and a thumbs up to Toyota of SoMD. They treated us great, and we left there as very happy and satisfied customers.

 

[BernieP]

If they had a sticker in the window listing specific features (options) then you have every expectation they are installed. If the car has a warranty then you have every expectation they funciton properly. If the car was sold, "as is" then you are SOL if the options don't work.

Did they give you a list, either on the window or via some printed report, that itemized features that were instaleld in the car?

Were the items on that list actually installed?

If not I would say go get um, they should have to make it right.

We didn't buy a vehicle without looking under the hood. We (well, actually, Bob) figured out how to open the hood when the dealership (salesman and a few other staff members) didn't know how to open it up.

You're right, tho. We didn't do our due diligence to ensure that everything ran properly, and that every single option listed was actually on the vehicle. We'll accept our responsibility for not checking it thoroughly, but they also need to be responsible and acknowledge that they sold a vehicle under false pretenses and false labeling.

I gotta give a shout out and a thumbs up to Toyota of SoMD. They treated us great, and we left there as very happy and satisfied customers.

 

[Southern Belle]

Some people don't like Dodge. I'm not a huge fan of Chrysler products or their dealerships. :shrug:

I had a Chrysler that had over 250,000 miles on it and I loved that car. It was reliable until someone hit me and totaled it.

 

[bcp]

I had a Chrysler that had over 250,000 miles on it and I loved that car. It was reliable until someone hit me and totaled it.

I had a bronco that I sold with 323,000 on it still running good.

I had a Dodge Ram that I got rid of at 100k because it was a total POS from the day I bought it.

I had a Grand Cherokee that was a total POS from the day I bought it new, had it towed to a junk yard with only 160k on it, still looked new though.

I had a Ram 2500 conversion van that I got rid of at 60k because it was a total POS.

I dont like to even park next to a chrysler product now.

Ill drive Ford, Chevy, GMC, Yota, VW,, or,, hell anything but a chrysler product. They are the only cars that I got rid of before 200k.

that being said, I think Chrysler products are some of the best looking cars on the road.