Lowe's installation changes...

spr1975wshs

Mostly settled in...
PREMO Member
Hey folks, as of today, Lowe's no longer does large interior projects such as kitchen or bath remodels.

They are going back to the older style, small installations like replacing a toilet, faucet, sink, bath vanity, water heater...

Too low a clean revenue stream and too many bad jobs ending in lawsuits across the country.
 
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We are trying to get them to install an exterior French door - no luck! Can't get them to return calls. Very frustrating, esp since they say the warranty on the door is voided if we use anyone else.
 

spr1975wshs

Mostly settled in...
PREMO Member
We are trying to get them to install an exterior French door - no luck! Can't get them to return calls. Very frustrating, esp since they say the warranty on the door is voided if we use anyone else.
A big part of that, installations are no longer controlled at store level, but by a call center in Indiana.
 

officeguy

Well-Known Member
Small jobs with supervision and QA through someone at the store is the only way to fix this mess. I never had them do anything big, for the two small jobs I had them do they are at a 50% failure rate. Took them three re-dos until the blinds were made from the fabric that was ordered. The third time he showed up, the installer put them up crooked.
 

littlelady

God bless the USA
I wonder if the Amazon home services will fill the void.
I am sure Bezos will. Starting out as an out of house bookstore to a major socialist who treats employees like slaves; that are revolting. We got an Amazon gift card last Xmas (year ago) and regifted it. Will never shop at Amazon, again. Bezos is another power hungry maniac.
 
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