Mark's Electronics
- Thread starter Hokieman
- Start date
You could've let us mess with him for a while. 
He ripped me off, he knew it and I knew it, but what can you do, he's a big old ugly guy that uses tactics to intimidate the customer, he can be right nasty. He doesn't care and I'm sure he stays in business because of the equipment people leave behind due to the high estimates then he fixes for next to nothing and re-sells as well as he is the authorized repair guy for alot of the equipment people buy extended warranties on. He is a walking bad attitude with zero people skills and enjoys ripping people off. I will never go there and I will always put the word out until he goes out of business, everyone should spread the word on this guy to save a few victims that might otherwise walk through the door of his shop.
SoMDGirl42
Well-Known Member
Got you too, huh? Here's a link I started awhile back because of the same reasons. Long story short, I couldn't find anyone else to repair my tv. It costs me 250.00 to repair the tv. I HATE MARK! I wish someone else would open another business around here (better yet, I wish I knew how to repair them, that's a gold mine waiting to happen!)Hokieman said:
http://forums.somd.com/showthread.php?t=93534
SoMDGirl42
Well-Known Member
BBB has had 3 complaints in 36 months, and I wasn't even one of them!Oz said:Just ask if anyone has had good experiences with him...
But the Better Business Bureau is really just bunk.
BBB of Metro Washington DC & Eastern Pennsylvania
1411 K St. NW, 10th Floor
Washington, DC 20005-3404
BBB Reliability Report
Mark's Telethon Electronics
Rte2 Box 80a
Lexington Park, MD 20653
Saint Marys County
MAP
General Information
Original Business
Start Date unknown
BBB File Opened December 30, 1899
Principal Contact Mr. Mark (Company contact)
Complaint Contact Mr. Mark (Company contact)
Other Contacts none
BBB Member This company is not a member
Type of Business Appliances-Major-Parts & Supplies
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
Customer Experience
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s).
Customer Complaint Data
Number of complaints processed by the BBB over the last 36 months: 3
Number of complaints processed by the BBB in the last 12 months: 1
Complaints Concerned:
Advertising Issues (1 complaints)
1 Company did not respond
Credit or Billing Disputes (1 complaints)
1 Unresolved
Repair Issues (1 complaints)
1 Resolved
The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgement on the validity of complaints filed.
Additional Information
This Business Operates under the Names Mark's Telethon Electronics
Addresses Rte2 Box 80a, Lexington Park, MD 20653, Saint Marys County MAP
Phones (301) 863-8466
Oz
You're all F'in Mad...
The Better Business Bureau is crap for this reason. If you inquire about a company, for instance all you folks looking for Marks today. In the next couple of weeks Mark will receive telephone solicitations to "join" the BBB for about $400 per year. Now how can they *really* act on the consumers behalf when they are beholden to businesses for their revenues. And in my opinion, the legitimate complaints that they resolve would have been resolved by a legitimate business without the BBB. My two cents... 
SoMDGirl42
Well-Known Member
I'm with you.Oz said:The Better Business Bureau is crap for this reason. If you inquire about a company, for instance all you folks looking for Marks today. In the next couple of weeks Mark will receive telephone solicitations to "join" the BBB for about $400 per year. Now how can they *really* act on the consumers behalf when they are beholden to businesses for their revenues. And in my opinion, the legitimate complaints that they resolve would have been resolved by a legitimate business without the BBB. My two cents...
psst....... Mark, you're still and azz and I'd rather someone, anyone else open up an electronics store right next door to you and see how long you stay in business
CrashTest
Well-Known Member
What type of work do you need done?
Most modern electronic components are either covered under warranty when they break, or they are considered “disposable” when they break. Unfortunately, I’ve got some stuff that doesn’t fall into either of those categories.
There are some guys in Springfield, Va. who are go-to guys when you have “weird” stuff like I have and it needs repair. These guys are the real-deal. Mark is just a bafoon.
http://www.musictechnology.com/
Most modern electronic components are either covered under warranty when they break, or they are considered “disposable” when they break. Unfortunately, I’ve got some stuff that doesn’t fall into either of those categories.
There are some guys in Springfield, Va. who are go-to guys when you have “weird” stuff like I have and it needs repair. These guys are the real-deal. Mark is just a bafoon.
http://www.musictechnology.com/
Years ago...
refused to prove that he fixed stereo before I left the store... 30 mile drive. It would have taken 5 minutes. All I needed was an electric cord. He got real jerky... he almost became the new owner of my stereo.
The fix lasted about 4 months. Never again.
I've come to realize that most electronics are generally disposable anyway, I haven't had a need to go back since.
refused to prove that he fixed stereo before I left the store... 30 mile drive. It would have taken 5 minutes. All I needed was an electric cord. He got real jerky... he almost became the new owner of my stereo.
The fix lasted about 4 months. Never again.
I've come to realize that most electronics are generally disposable anyway, I haven't had a need to go back since.
I'll give you one:vanbells said:
He did some advertising with us a few years ago and paid his bill on time.
And his dad is a really nice man.
Charles
New Member
In 1996 ± a year or so, he fixed a 30" GE that was just out of warranty. He called with a $140 estimate and when I picked it up, the bill was $140.vanbells said:
I've tried to deal with them a couple of times since and if this is the same pleasant person I dealt with originally, something has radically changed his life.
I don't think nothing actually changed his life, he is a closed minded, self centered jerk. It takes up to 10 words in a conversation with him before he gets arrogant, he avoids discussing the work he has done and will actually threaten the customer if you continue with the conversation. He evades the questions and if that doesn't work he gets an attitude and walks away. Most of the time I suspect his evasion with the attitude is because he cannot explain what he hasn't done. If you ask around you will find out that his cost are reflective of a cost that will make you decide to just leave your unit and if you leave it and he says 275 for the cost, he will typically fix it for next to nothing and sell it. He works all the schemes to rip the comsumer off for all he can get from every angle. He is a class A jerk and I've found out you can go anywhere, bring his name up, and bad experiences will pour out with everyone saying, never again.
Porsche944turbo
Member
I just dealt with him for the first time in the last few weeks and his shop is a rip off. Also, I am detecting some attitude, but the bullying described below will not be tolerated if he pulls it with me. Told him I am coming to pick it up after a silly quote and he said "fine".
So I will be picking up my equipment today and trying to find someone else to work on it. As stated, he is about the only game in town and his game is BS and Redskins crap. Not much to do with electronics.
So I will be picking up my equipment today and trying to find someone else to work on it. As stated, he is about the only game in town and his game is BS and Redskins crap. Not much to do with electronics.
stockgirl
Stocki
Mark is a DB. He floods the FB yardsale pages with his overpriced crap. I can remember when the editor of a local news site had to block nasty comments about him when they wrote an advertorial about him. The same advertorial that was written for free because he stated that he was going to sign an advertising contract and backed out at the last minute. 