I will never go to Mr. Tire again.
They screwed me. The first guy, Brian, said he'd adjust the tire, but he never got it in for over two weeks. This new guy, Chris, (don't know what happened to the 1st one) got it in in one day but immediately set about trying to tell me it is not a tire defect. I tell him the other three are older than the one that is bad and have more tread. The original four were put on by NTW and never had a problem. Tore a hole in the side wall of right front and had Mr. Tire behind BJ's replace it. The right front is the only tire I am having a problem with. Whump, whump, whump as we drive down the road and skipping wear pattern. I think it must have been out of balance from the start. Chris blames truck suspension.
This is not a cheap tire $200+ each Michelin LTX AT. So I am screwed. I still need a replacement tire, but I will not give Mr. Tire, any Mr. Tire, another dime.
They screwed me. The first guy, Brian, said he'd adjust the tire, but he never got it in for over two weeks. This new guy, Chris, (don't know what happened to the 1st one) got it in in one day but immediately set about trying to tell me it is not a tire defect. I tell him the other three are older than the one that is bad and have more tread. The original four were put on by NTW and never had a problem. Tore a hole in the side wall of right front and had Mr. Tire behind BJ's replace it. The right front is the only tire I am having a problem with. Whump, whump, whump as we drive down the road and skipping wear pattern. I think it must have been out of balance from the start. Chris blames truck suspension.
- Well, all 4 of your shocks are leaking.
- Then why does just one tire have a problem?
- Well, it is because the tires weren't rotated.
- They only have a little over 4000 miles on them and why don't the other tires have the same problem?
- I'm not saying the shocks are causing the problem, and we can't tell how much mileage because the tire was brought in on a rim.
- Yeah. The original tire had a tear in the side wall. I took the truck into the California store on the spare. They took the rim and tire out of the back and put on the new tire.
- I can't say because I wasn't there.
- The production code on the tire is too old. It can't be the one we put on.
- That is crap! Give me my keys. Wait till I get this on the Internet.
This is not a cheap tire $200+ each Michelin LTX AT. So I am screwed. I still need a replacement tire, but I will not give Mr. Tire, any Mr. Tire, another dime.
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