(Moonchilds hubby here)
I went to help a good friend of my wifes (shes a Navy vet, disabled years ago in a crash) work a deal on a used Jeep GC a few months back. She was working with Jim when I got there. He was straight up and forthright. I'm fairly up on dealership tactics and as noted before, he didnt play anything. He just sold the car at about $1500 below KBB and Edmunds retail. Even waited so I could run a Carfax on it.
A month prior, she had gone in and a new salesguy had tried to foist off a POS with cigarette ashes on the floors, fluid leaks, and mismatched, oddly worn tires as being in great shape. Dont judge the whole dealership by one salesperson.
I plan on buying a new Charger in a month or so, and if Jims there, he'll get my business. Oh, and if you have a Dodge and need parts, Patrick in Parts is a wizard.