OK>.. I asked Consumer Reports

hotcoffee

New Member
Now I'll ask the mechanics....

I just left the Prince Frederick, Maryland location. I told the mechanic that I needed him to check out the brakes on my 2005 Nissan Sentra. I told him they are making a noise when I back up.

I should preface this by saying I had my car at the Tires Plus shop in California, Maryland a few days ago for an oil change and I asked them to look at the brakes because they are making a noise when I back up. The mechanic came back and said that the rotors need to be replaced. He said it appears that the last time my brakes were done, someone had just "slapped the pads" on. I asked him what that means. He told me that it means that someone just put the pads on without turning the rotors.

I called Mr. Tire.... they said that they would have to look at the car. I let myself cool down before taking the car to them today. The mechanic came in and explained that I needed new rotors. Then he went on to say that it appears someone just "pad slapped" the car the last time the brakes were done.

When I asked him what that meant, he told me that the pads appear to be brand new but the rotors have a rust ring. He said that would mean that when those pads were put on the rotors were not turned. At that point I told him that the last time I had the brakes worked on... Mr. Tire did it. Then he started to deny that he had said that.

I got on the phone with my husband to tell him that Mr. Tire said I need new rotors, that the mechanic said that it appeared that the last person who did the job ahd "pad slapped" it. The mechanic said.... "oh no... that's not what I said"... I told him [hubby and the lady behind the counter were both listening] "yes that is exactly what you just said... you said "pad slapped". He then said that wasn't what he meant to say... and that he should have not spoken so quickly.

Here's the deal.... I believe it's very unlikely that two mechanics from two different companies, would both use exactly the same phrase "pad slapped" or "pads were slapped on" if it were not highly probable that it had occurred.

Both mechanics state that the pads are like brand new even tho they have been on the car since Mr. Tire installed them a year ago. The rotors have a rust ring.

The mechanic at Mr. Tire told me that they always turn the rotors. It's part of the job. "It's a habit". Always? Every single time?

The mechanic offered me a buy one rotor, get one free after our conversation. My husband told me to bring the car home. The mechanic said the brakes are still save but I will continue to hear noise. I'd like you comments please.
 

aps45819

24/7 Single Dad
Just changing (aka slapping on) the brake pads would be the correct maintenance if there is nothing wrong with the rotors. The rotors are made of iron which rusts when exposed to oxygen so rust on an iron plate is normal.

You seem to be quite upset by the terminology :lol: No one actually slapped your brakes
 
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Pete

Repete
Turning rotors is a waste. They get you to do it so they can charge you for turning and labor. Then they charge you for replacing the rotors the next time because they are too thin now. The only reason you should mess with rotors anymore is if you warp them, or you don't change your brake pads and drive a rivet into it and ruin the surface.

With the new materials and typical driving you should be able to make it past 50K before you need to change pads. When you get to that point disk brake pads are dirt cheap and easy to replace.

It is sad so many people get ripped off at these shops because they don't know.
 
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hotcoffee

New Member
didnt get the answers you wanted in the other thread?

I thought the people in this forum might give me a technician's point of view and over in the consumer forum, I thought I'd get more information on what to do about it... like where to make a complaint...

Sorry... ;)
 

calvcopf

Well-Known Member
You probobly only "needed" brake pads at the time. They were actually saving you money by not selling you things that are not truly needed. Id they were to sell you rotors that you may night really have needed, you would probobly complain that they ripped you off.
I would say it was not a safety issue and the noise is not really hurting the performance of your brakes.
 
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