Outback

BOP

Well-Known Member
We thought the serving size of everything has gone down too, we get kind of set in our ways and seem to order the same thing every time. Last time we went the kids finished all of the cheese fries in like two seconds, I went to order more and the Waitress nastily said they would not be out before the rest of the food. Then at the end she was $1.85 short on our change and when I mentioned it to her she told me they do not give coin change because it gets to confusing and refused to give me the rest of the money. I told her I guess that was all she wanted for her tip then and left.

:faint:
 

acommondisaster

Active Member
I've stopped going there completely. Waldorf, Springfield, La Plata. The food was all consistently BAD. They ran a special about a year ago with proceeds going to Wounded Warrior or some serviceman related charity, so I thought I'd support the cause. I don't normally go to a website and leave feedback, but I felt I had to because the food was an insult to anyone in uniform. Gave them a second and third chance after that at different locations and each time it sucked.

I can remember when Outback was a great place for a decent steak at a great price. Now they're some sort of mystery meat cut in the shape of a new york strip that cuts funny with the grain not even running in the direction of the cut, or some piece of fat with some grissle sewed onto it and called prime rib.

Outback exemplifies why large chain restaurants are almost always a bad choice over something privately owned. They get so big they no longer worry about quality control and skate along on their name and cheap "special meal deals" that edge out the competition for years before their clientele desert them when they catch on that the one bad experience they had there has turned into bad meals every time they go there.

Any restaurant can make a bloomin' onion - and any restaurant can turn out a better steak than that dive has.
 

Hank

my war
I've stopped going there completely. Waldorf, Springfield, La Plata. The food was all consistently BAD. They ran a special about a year ago with proceeds going to Wounded Warrior or some serviceman related charity, so I thought I'd support the cause. I don't normally go to a website and leave feedback, but I felt I had to because the food was an insult to anyone in uniform. Gave them a second and third chance after that at different locations and each time it sucked.

I can remember when Outback was a great place for a decent steak at a great price. Now they're some sort of mystery meat cut in the shape of a new york strip that cuts funny with the grain not even running in the direction of the cut, or some piece of fat with some grissle sewed onto it and called prime rib.

Outback exemplifies why large chain restaurants are almost always a bad choice over something privately owned. They get so big they no longer worry about quality control and skate along on their name and cheap "special meal deals" that edge out the competition for years before their clientele desert them when they catch on that the one bad experience they had there has turned into bad meals every time they go there.

Any restaurant can make a bloomin' onion - and restaurant can turn out a better steak than that dive has.

Damn! I haven't been in a few years... After all these complaints in the thread, guess I will stay away!
 

Railroad

Routinely Derailed
I've stopped going there completely. Waldorf, Springfield, La Plata. The food was all consistently BAD. They ran a special about a year ago with proceeds going to Wounded Warrior or some serviceman related charity, so I thought I'd support the cause. I don't normally go to a website and leave feedback, but I felt I had to because the food was an insult to anyone in uniform. Gave them a second and third chance after that at different locations and each time it sucked.

I can remember when Outback was a great place for a decent steak at a great price. Now they're some sort of mystery meat cut in the shape of a new york strip that cuts funny with the grain not even running in the direction of the cut, or some piece of fat with some grissle sewed onto it and called prime rib.

Outback exemplifies why large chain restaurants are almost always a bad choice over something privately owned. They get so big they no longer worry about quality control and skate along on their name and cheap "special meal deals" that edge out the competition for years before their clientele desert them when they catch on that the one bad experience they had there has turned into bad meals every time they go there.

Any restaurant can make a bloomin' onion - and any restaurant can turn out a better steak than that dive has.

GOOD Answer. :applause:
 

BOP

Well-Known Member
So you're saying Outback is a member of the FLOTUS "Get Skinny" conspiracy?

I dunno...what do you think? I think there just MIGHT be a connection.

Elizabeth A. Smith | The White House



CEO, OSI Restaurant Partners, LLC
Elizabeth Smith

Elizabeth A. Smith, Chief Executive Officer of OSI Restaurant Partners, LLC, is responsible for developing and executing the Company’s long-term objectives, growth strategies and initiatives for its family of casual dining brands, which include Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, Fleming’s Prime Steakhouse and Wine Bar and Roy’s restaurants. A 25-year veteran of the consumer industry, Ms. Smith has a long history of bringing a consumer focus and innovation to building brands.
 

BOP

Well-Known Member
A tip is a gratuity (cash gift), if it's mandatory then it's become a service charge. I know it's just a semantic difference, but if I'm giving a gift I want it to be voluntary.

California Restaurant Discusses Mandatory Tips, But Would That Be Legal? | Moneyland | TIME.com

In some states, such caveats have proved to mean nothing at all. Take New York, where Humberto A. Taveras ate at Soprano’s Italian and American Grill in 2004. After being less than impressed by a $77.43 meal for nine, he refused to pay the required $13 (18%) tip. The restaurant owners called the police, who then arrested Taveras and charged him with theft. But the district attorney had those charged dropped the following week, saying that any gratuity is by its nature discretionary.

(MORE: The Rise of Subprime Credit Cards)

A similar case occurred in Pennsylvania in 2009. A group of six college students went to eat at a pub in Bethlehem and had allegedly lousy service (like having-to-get-their-own-cutlery-because-their-waitress-is-having-a-smoke-lousy). So two of them refused to pay the demanded 18% tip for parties of six or more and were arrested. Again, the district attorney reversed course, saying it wasn’t worth prosecuting because tips are generally voluntary.

Read more: California Restaurant Discusses Mandatory Tips, But Would That Be Legal? | Moneyland | TIME.com
 

Merlin99

Visualize whirled peas
PREMO Member
California Restaurant Discusses Mandatory Tips, But Would That Be Legal? | Moneyland | TIME.com

In some states, such caveats have proved to mean nothing at all. Take New York, where Humberto A. Taveras ate at Soprano’s Italian and American Grill in 2004. After being less than impressed by a $77.43 meal for nine, he refused to pay the required $13 (18%) tip. The restaurant owners called the police, who then arrested Taveras and charged him with theft. But the district attorney had those charged dropped the following week, saying that any gratuity is by its nature discretionary.

(MORE: The Rise of Subprime Credit Cards)

A similar case occurred in Pennsylvania in 2009. A group of six college students went to eat at a pub in Bethlehem and had allegedly lousy service (like having-to-get-their-own-cutlery-because-their-waitress-is-having-a-smoke-lousy). So two of them refused to pay the demanded 18% tip for parties of six or more and were arrested. Again, the district attorney reversed course, saying it wasn’t worth prosecuting because tips are generally voluntary.

Read more: California Restaurant Discusses Mandatory Tips, But Would That Be Legal? | Moneyland | TIME.com
Sounds like the do mean something, but the restaurant owner tried to use the police to shake down the customers anyways.
 
I've never been impressed with Outback, . This all sounds like I should just stick to finding and buying my own cut of beef and grilling it the way I like it. That way I know exactly what I'm paying and exactly what I'm getting. Far cheaper in the long run too.
 

lovinmaryland

Well-Known Member
:confused: You got bad service and an incorrect order, so they give you free gift cards to come back and take another shot at the same? :confused:

I haven't been to any Outback in over 6 months because I feel they are no longer a "preferred" place to eat. As I've said earlier: If their portions were the same, I'd be back (even with higher prices) but with higher prices AND smaller portions...ain't gonna happen again. Do they think that an infrequent customer is something less than a lost one? :shrug:

ANY takeout order is a crap shoot. You can check to see if everything is in the bag but you can't check steak or burgers for doneness...
Honestly I used the gift cards to order curbside one night when I didnt feel like cooking dinner :lol:
I've never been impressed with Outback, . This all sounds like I should just stick to finding and buying my own cut of beef and grilling it the way I like it. That way I know exactly what I'm paying and exactly what I'm getting. Far cheaper in the long run too.

Same thing here! Other than Ruth Chris I havent been to a place that can cook a steak as good as I do at home. Plus I can have the butcher cut them to the thickness I prefer (which is big and thick!)
 

BadGirl

I am so very blessed
You know, sometimes eating at a subpar restaurant is still better than going to the grocery store, paying for it, hauling home the loot, cooking it up, and cleaning up from it.

Just sayin'......
 

ftcret

New Member
You know, sometimes eating at a subpar restaurant is still better than going to the grocery store, paying for it, hauling home the loot, cooking it up, and cleaning up from it.

Just sayin'......

Girl, you will never convince the DIY food snobs in here of that, they can ALWAYS have better quality and experience at home and will look down their upturned noses upon you, the feeble and lame restaurant patron, until you too admit that dining out is for the unwashed, unknowing masses.:buddies:
 
Top