Unfortunately this is the second time I've had to search for this thread recently.
The first time my friend texted me to let me know his dog of 10 years had passed. I went over to tell them about Pawsitive Passages and they agreed to let me take their dog there for them (I wanted to save them from having to put themselves though the motions, I'm sure pet lovers know what I mean- side note- Pawsitive Passages does pick up/delivery- but I wanted the situation to be more personal for them so I did the transport). Patrick was in constant communication and compassionate through the entire process. Special requests were handled in a timely and professional manor. I spoke with his Mom in length when I went to pick their dog up, she was a pleasure to work with as well. I told her I found out about them through SOMD.com.
The second time....now...is for my dog of 11 years that isn't doing very well.
I do know when it is his time to go, that I will be using Pawsitive Passages once again!