Quizno's IN California Undr New Management and Going DownHill Fast

BigSlam123b

BigSlam123b

Only happy When It Rains
OK, this is my official rant about the Quizno's in California, MD. I have been eating there off and on since it opened, and I have always been pleased with the food and the service. I decided I was in the mood for a Chicken carbonara sub. I get there, wait in line about 20mins to place my order. I decided to stick it out, as I was picking up for others and I work 20mins away from the store. I place my order, and I was hurried to move up. I normally like to watch and make sure they get it right. I wait in line another 30mins to get to the cash register. When I get there, I tell the woman what I ordered and she hands me a bag of subs. I keep a smile on my face, just thankful to have the food. I take the bag, head back to work thinking all is well. When I get to work, I find that after all that the sandwich isn't even close to what I ordered. Wrong bread, wrong toppings, and wrong sauce. I tried calling the store, but all I get is 8 rings then a fax tone. Obviously I can't drive all the way back up there to complain, due to time constraints. So now I am left pi$$ed! And from what I can tell the store was bought out and the entire staff was replaced by people who have no idea what they are doing. Well that is my rant, and I hope that everyone else considers this little tale before going there.
:shutup:
 
itsbob

itsbob

I bowl overhand
BigSlam123b said:
OK, this is my official rant about the Quizno's in California, MD. I have been eating there off and on since it opened, and I have always been pleased with the food and the service. I decided I was in the mood for a Chicken carbonara sub. I get there, wait in line about 20mins to place my order. I decided to stick it out, as I was picking up for others and I work 20mins away from the store. I place my order, and I was hurried to move up. I normally like to watch and make sure they get it right. I wait in line another 30mins to get to the cash register. When I get there, I tell the woman what I ordered and she hands me a bag of subs. I keep a smile on my face, just thankful to have the food. I take the bag, head back to work thinking all is well. When I get to work, I find that after all that the sandwich isn't even close to what I ordered. Wrong bread, wrong toppings, and wrong sauce. I tried calling the store, but all I get is 8 rings then a fax tone. Obviously I can't drive all the way back up there to complain, due to time constraints. So now I am left pi$$ed! And from what I can tell the store was bought out and the entire staff was replaced by people who have no idea what they are doing. Well that is my rant, and I hope that everyone else considers this little tale before going there.
:shutup:
Click to expand...
PRint this and fax it to them!!
 
BigSlam123b

BigSlam123b

Only happy When It Rains
itsbob said:
PRint this and fax it to them!!
Click to expand...
I emailed them and this is the response I received:

I appreciate your interest in our menu here at Quizno's. I would like to point out that there is a list of selected sandwiches available on the website. The others are still being changed due to vendor changes and the data is not available as of yet. Please keep checking back for more information at www.quiznos.com <http://www.quiznos.com>.

Sincerely,

Quizno's Customer Service Department
 
K_Jo

K_Jo

Pea Brain
PREMO Member
BigSlam123b said:
I emailed them and this is the response I received:

I appreciate your interest in our menu here at Quizno's. I would like to point out that there is a list of selected sandwiches available on the website. The others are still being changed due to vendor changes and the data is not available as of yet. Please keep checking back for more information at www.quiznos.com <HTTP: www.quiznos.com>.

Sincerely,

Quizno's Customer Service Department
Click to expand...
Well there ya go! Problem solved!!
 
Chasey_Lane

Chasey_Lane

Salt Life
I've never been happy with any service I've rec'd at Quizno's. I've gone many, many times and can honestly not remember them EVER getting my order correct. One time they had to make my sandwich 3, yes THREE times. :ohwell:
 
AC/DC

AC/DC

Lord, I apologize.
BigSlam123b said:
I emailed them and this is the response I received:

SUX2BU

Sincerely,

Quizno's Customer Service Department
Click to expand...


:yay: That's corporate life fer ye.........
 
S

Sassygirl

Guest
BigSlam123b said:
OK, this is my official rant about the Quizno's in California, MD. I have been eating there off and on since it opened, and I have always been pleased with the food and the service. I decided I was in the mood for a Chicken carbonara sub. I get there, wait in line about 20mins to place my order. I decided to stick it out, as I was picking up for others and I work 20mins away from the store. I place my order, and I was hurried to move up. I normally like to watch and make sure they get it right. I wait in line another 30mins to get to the cash register. When I get there, I tell the woman what I ordered and she hands me a bag of subs. I keep a smile on my face, just thankful to have the food. I take the bag, head back to work thinking all is well. When I get to work, I find that after all that the sandwich isn't even close to what I ordered. Wrong bread, wrong toppings, and wrong sauce. I tried calling the store, but all I get is 8 rings then a fax tone. Obviously I can't drive all the way back up there to complain, due to time constraints. So now I am left pi$$ed! And from what I can tell the store was bought out and the entire staff was replaced by people who have no idea what they are doing. Well that is my rant, and I hope that everyone else considers this little tale before going there.
:shutup:
Click to expand...

I went in last friday to get lunch for me and the b/f. No wait, but when I told him what I wanted he rushed me to the register. Well I like to wait and make sure I'm getting what I asked for and that they don't put the whole bottle of Mayo on the sandwich. The young boy working acted like I just wanted to much from him. You took the job, and the job is to make they type of sandwiches people ask for, lose the tude dude! That is the first time I have gotten that kind of treatment. I go there at least once a week.
 
DoWhat

DoWhat

Deplorable
PREMO Member
BigSlam123b said:
When I get to work, I find that after all that the sandwich isn't even close to what I ordered. Wrong bread, wrong toppings, and wrong sauce.
Click to expand...
Did you still eat the sandwich?
 
BigSlam123b

BigSlam123b

Only happy When It Rains
Well I finally got through on the phone line. Apparently, they let the fax machine pickup during lunch. The manager assured me that I have a free sub waiting for me there. While talking to her, she received a fax from corporate about my comlpaint. Sometimes it pays to be the squeeky wheel.
 
crabcake

crabcake

But wait, there's more...
BigSlam123b said:
Well I finally got through on the phone line. Apparently, they let the fax machine pickup during lunch. The manager assured me that I have a free sub waiting for me there. While talking to her, she received a fax from corporate about my comlpaint. Sometimes it pays to be the squeeky wheel.
Click to expand...
I bet they tea-bag your sub :whistle:
 
Pete

Pete

Repete
BigSlam123b said:
Well I finally got through on the phone line. Apparently, they let the fax machine pickup during lunch. The manager assured me that I have a free sub waiting for me there. While talking to her, she received a fax from corporate about my comlpaint. Sometimes it pays to be the squeeky wheel.
Click to expand...
When you go get that sammich be sure you watch it all the way form start, throught the converyor belt to in the bag or you might get a luggie carbonara or a bacon and ass melt.
 
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