Quizno's IN California Undr New Management and Going DownHill Fast

PrepH4U

PrepH4U

New Member
We just had subs for lunch from there today also. Had them double check the order to make sure all was there, they assured us order was complete as it was for co-workers also. They screwed up the order shortchanged us a sub but charged us for it. We also tried to keep calling them and all we got was the fax. We were a little irritated with the missing sub as our office is south of the base. And the barrista at starbucks also did not crush up all the ice in my frappacino! Oh the humanity of it all!
 
BigSlam123b

BigSlam123b

Only happy When It Rains
Ok, so I went to Quiznos today to get a replacement for yesterday's screwed up sub. It was like the difference between night and day. I walked in and, although it was crowded the line ws moving quickly. I ordered my sub, of course I watched them make it, and I was at the register in just a cpl of minutes. I told the young lady that I ws due a free sub, because of yesterdays mixup. She said, "All you had to mention was yesterday and I know what's going on." I got back to work and the sub was perfect. It was probably the best sub I have ever gotten from there. I would say this is due to them trying to please me, but they didn't know who I was until after it was bagged. One thing I did notice, 90% of the staff was different from yesterday. I think this had ALOT to do with it. I will give them credit, not only were they willing to rectify a bad situation, but they did and then some. :peace:
 
Last edited:
S

Sassygirl

Guest
BigSlam123b said:
Ok, so I went to Quiznos today to get a replacement for yesterday's screwed up sub. It was like the difference between night and day. I walked in and, although it was crowded the line ws moving quickly. I ordered my sub, of course I watched them make it, and I was at the register in just a cpl of minutes. I told the young lady that I ws due a free sub, because of yesterdays mixup. She said, "All you had to mention was yesterday and I know what's going on." I got back to work and the sub was perfect. It was probably the best sub I have ever gotten from there. I would say this is due to them trying to please me, but they didn't know who I was until after it was bagged. One thing I did notice, 90% of the staff was different from yesterday. I think this had ALOT to do with it. I will give them credit, not only were they willing to rectify a bad situation, but they did and then some. :peace:
Click to expand...

Were there different people working today?
 
You must log in or register to reply here.
Top