Walter was great at shoeing, but in my opinion Raymond is better with the horses because he takes a greater interest in training them.
I agree that a farrier shouldn't loose his temper with any horse.
Having said that, and having a husband that is doing horse's feet (on a very limited bases) I will tell you IT'S NOT THE FARRIER'S JOB TO TRAIN
YOUR HORSE.
My hubby has WAY too many nasty bruises, scrapes, pulled muscles, stomped on feet, etc. for me to be quiet on this subject. last week an especially nasty long yearling who can't even be fly sprayed reared up and two foot slammed him in the chest for his troubles and hubby knows horses believe me. He also knows how to keep himself positioned safely and this little bugger spun around so quick i was shocked. He also took an hour and a half doing ground work on another 6 y/o gelding before he could lift a rear foot on it. It's the owners job to ensure the animal is safe for general care and those care providers.
Before hubby started doing our horse's feet, if Tim came and the horse misbehaved even a little hubs would do some ground stuff, and if it didn't work, he'd say nope, do him next time I want to keep you coming back to do my horses (and keep you safe), we'll make it so you can do the horse next time.
My husband really likes doing feet. He also likes training. The mere 30-35 bucks he charges per horse is no where near worth the amount of emotional and physical toll not to mention actual physical danger he puts himself into each time he goes to do someone's horse who has never had their feet picked up, or who is so disrectful of people that it cow kicks him for trying to do what needs to be done.
Don't complain people, TRAIN your horse for the farrier. It's not his job to do it. If he does PAY him or someone else for the training necessary for the necessities of horse care and husbandry. this would include holding your horse's head so he doesn't BITE the farrier, and it's tail so the farrier doesn't get a sliced eye by a swinging tail swishing flies "because poor lil Alpo won't let me fly spray him...sorry". YES we've heard that one too....sigh.
And NO your horse doesn't "have a problem with that foot, because he won't let anyone touch that one foot". He has a problem in his head. Get it worked out peeps. Don't expect someone else too do it for free, just so they can do their job for 30 bucks.