Somehow we also were switched to SMECO paperless billing. I think companies look for any semi-justification to do this. During a power outage when my wife called in, she selected the option of receiving text notification of power restoration. Then she started getting texts notifying us of our bill amount and due date. That meant, as I found out, that we stopped getting our paper bills. I was, therefore, late on one bill before I figured out that they stopped sending ye olde' fashion paper bills. I sighed and just adapted to the new process. I'm currently "straddling" the digital/paper world. I pay most bills electronically already, but I still get some paper bills. I guess I'm slowly being moved to the digital world.
Fun side story. Apparently with NFCU e-bill payment, some of the little companies still get a paper check from NFCU when I pay via e-billing. My trash company levied a late charge for a recent quarterly bill that was credited 5 days late. I had evidence of paying it on time, but the trash companies accounts person said she actually gets paper checks, and swears she checks their post office box every day. So I now have to adjust for possible slow mail delivery when I electronically pay my bill. What a wonderful modern world!