Better to call to opt out then wait for them to install. They installed a DCU on my AC while I was out of town on vacation. They screwed a box to siding, cut a hole in my AC and wire the box to my compressor without my permission even though their website states the homeowner must sign a service agreement prior to hardware installation. I was not notified that anyone was coming that day and I did not sign up. I called the next day I returned to have it removed. They wanted to schedule an appointment to have it removed even though they didn't schedule to install. They removed the unit leaving holes in my siding.
Smeco?
- Thread starter afjess1989
- Start date
Better to call to opt out then wait for them to install. They installed a DCU on my AC while I was out of town on vacation. They screwed a box to siding, cut a hole in my AC and wire the box to my compressor without my permission even though their website states the homeowner must sign a service agreement prior to hardware installation. I was not notified that anyone was coming that day and I did not sign up. I called the next day I returned to have it removed. They wanted to schedule an appointment to have it removed even though they didn't schedule to install. They removed the unit leaving holes in my siding.
ylexot
Super Genius
Sounds like 
to me. The unit is installed inside, so they can't install it without your knowledge unless they're into B&E as well. Also, the FAQ on the website says:
So, they're going to get written authorization before installing anything. So...don't sign it.
to me. The unit is installed inside, so they can't install it without your knowledge unless they're into B&E as well. Also, the FAQ on the website says:SMECO CoolSentry Programmable Thermostat and Installation
So, they're going to get written authorization before installing anything. So...don't sign it.
kwillia
n/a
Those of us who had already been enrolled in the previous "load management" program which is now no longer operational and who have not yet signed up for CoolSentry are recieving written notifications stating... and I'm paraphrasing...Sounds like
SMECO CoolSentry Programmable Thermostat and Installation
So, they're going to get written authorization before installing anything. So...don't sign it.
"We assume that since you belonged to the old program you must want to take advantage of the new program. If you do not contact us saying you 'decline' we will automatically hook you up to CoolSentry DCU which does not require installation of our thermostat. In fact, you don't even have to be home! We will soon be in your area and will add the new device to your outdoor AC Unit and you then be automatically enrolled. Your welcome!"
So, yes, Yle... they ARE coming around and implementing CoolSentry DCU if receive the written notice and ignore it.
ylexot
Super Genius
Ok, so they are upgrading equipment that they own and you previously agreed to having. They already have your approval through the old program. That is a completely different situation than someone like me who was not part of their old program and hasn't agreed to be in the new program. They can't install it without my written approval.
kwillia
n/a
Actually their old equipment is installed in my laundry room next to my water heater and they aren't touching that... but yes, the "we are in your area and will automatically install CoolSentry DCU" applies to those of us who were in the previous load management program.
Lurk
Happy Creepy Ass Cracka
This brings up an interesting question. If I have the CoolSentry thermostat in my home it can regulate the A/C unit from the central station. How will the DCU unit on the A/C outside regulate? If they break into the unit to touch the wiring, and if the A/C unit should somehow be rendered inoperable....will SMECO pay for replacement of the system? If the compressor burns, the coolant poisons the entire system. All (including the units inside) will have to be totally replaced at the cost of $thousand$. I know because SMECO burned my system 10 years ago.
kwillia
n/a
SMECO CoolSentry Programmable Thermostat and Installation
The SMECO CoolSentry DCU is a device that is connected near your exterior air conditioning unit. It receives a wireless signal from SMECO to place your air conditioning compressor into a conservation mode during selected summer days. This helps manage electricity demand during times of peak usage.
Benefits:
Operates automatically
You do not have to be home for installation if your air conditioner is easily and safely accessible
The SMECO CoolSentry DCU is a device that is connected near your exterior air conditioning unit. It receives a wireless signal from SMECO to place your air conditioning compressor into a conservation mode during selected summer days. This helps manage electricity demand during times of peak usage.
Benefits:
Operates automatically
You do not have to be home for installation if your air conditioner is easily and safely accessible
kwillia
n/a
Looks like BGE's "Load Management Rewards Program" was rewarding for it's customers...
The shutoffs in late July, however, were particularly long. Approximately 70,000 customers had their air conditioning shut off completely from 11:30 a.m. until late that night. The utility says it is reviewing its Peak Rewards procedures as a result.
BGE sorry for long AC shutoffs during heat wave - WTOP.com
The shutoffs in late July, however, were particularly long. Approximately 70,000 customers had their air conditioning shut off completely from 11:30 a.m. until late that night. The utility says it is reviewing its Peak Rewards procedures as a result.
BGE sorry for long AC shutoffs during heat wave - WTOP.com