Is it just me or am I going insane. I went into this used car dealership at hopes of getting a car that ran well but what I got was the run around. After your down payment is made and the deal is signed you become an outcast. The car had major issues that needed to be fixed and well within the 30 warrenty, yet what we got was the run around. The ower did a great job of not keeping his word, not honoring the terms of the warrenty and wasting our time. In fact he offered to do things and then later change his mind or push it off as if it was his sales person wrong doing. I want everyone to be aware of what will happen if you go there. People work very hard for there money and every penny counts for something. People deserve to be treated fair and have there money work for them and not against them. If you want the owner to fill his pockets with your money and you receive a car that doesn't run right that will not be fixed then run right on down to St. Mary's motors and get what you didn't pay for.
First of all, let me say I am sorry that it appears as though you might have been wronged. However, this might be a case of "caveat emptor" (buyer beware).
Generally speaking, people do not get rid of a car unless there is something wrong. I have found that when you buy a used car, you are usually buying someone else's problems. You claim there were "major problems" with the car. What kind of problems did you encounter and how soon after you bought the car?
Purchasing a car is considered to be the second biggest investment people normally make (behind a house). Because of that, people need to do a little more homework and be more leery of the people they are dealing with.
Were you allowed to take a test drive in the car for more than just around the block? Were you allowed to test drive the car without the salesman with you?
Did you check the Kelly Blue Book value of the car that you were buying? Was the price you paid comparable to blue book value?
Did you talk with friends about the agency and see if anyone else had any problems with them?
I did a check (per someone else's suggestion) from the BBB on the agency you mentioned. This is what the BBB says. The rating is on an A+ to F scale.
This business has not been accredited by BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB RatingBack To Top Based on BBB files, this business has a BBB Rating of C+
Reasons for this rating include:Number of complaints filed against business that were unresolved. BBB does not have sufficient background information on this business.
