I got my mom a Trac after our Dad died in'05.
She hardly used it.
Then see saw her friends using trendy cell phones and asked me to get her a real one.
So I go to Verizon, selected a nice, simple flip phone, added photos, built her a phone book with all the numbers she might need, and added her to my "Family" plan all for $9.99 a month more.
She had that phone for 5 years when it finally died, and yesterday she got a new one, free from Verizon ( she finally took advantage of the Free Upgrade).
She lives in an apartment in Florida and feels much safer with her phone.
With Verizon, the phone is under warranty, upgrade was free, plus I got a $50.00 rebate and for 10 bucks a month, it keeps Mom happy and us kids happy too.
Oh, FYI: She is 92.