Zombie Plants?
That is like 'dead life'. There is no such thing.
...I am not the smartest person on the planet but, by and large I find most things on the web fairly routine and straightforward in terms of ordering, billing, paying. For instance, Amazon, no problems. Staples, EZ-PZ. McMaster Carr, Amex, my insurance company, my web hosting, Uline, even comcast but, for some reason, Verizon Wireless is a NEVER ENDING WIDE AWAKE ####ING NIGHTMARE.
It stopped after that but I was hoping for Verizon to help my retirement plans $40 a week.
It is not isolated to the wireless branch.
I spend a week on the phone with them when I turned off my DSL. I went round and round because after I cancelled it they hit my CC for a payment twice. first time I called and they said some crap about residual charges, prorated something or another so I figured "OK, you must know what you are talking about" but the second time I knew it was crap. I talked to about 20 people, transferred from one to the other, hour upon hour, retelling the story over and over all over $40. Long after it wasn't worth it I still held on because it became a matter of principle. I was going to get my damn $40 back.
Finally haver coming unhinged 3 times I got a hold of someone who figured it out and told me that they could refund $20 of the $40. Despite my intense anger I decided $20 was a small victory and took it. I got the check about a week later but instead of $20 it was $40. I chocked it up to them realizing they were being retarded and giving in. A week later I got another check for $40. I now realized the computer system that was initially trying to screw me was trying to screw them. My rationalization was they cost me far more than $40 in aggravation so I kept it. A week later another check for $40. Being the stand up person that I was I wanted to let them off the hook so I called them and told them they should check because I had gotten a refund of their ill gotten gains twice. They thanked me and made some computer entry. A week later I got $12. I did my due diligence
Now, if YOU had problems, I am justified!
I was just on the phone with an awesome chick from customer service, she walked me through my user name and changing the password, the correct web site for a business account and, in no time, I have it down pat again and I made NOTES including todays date so, I know what is current!
I thanked her, told her she was awesome and she said 'thanks and you, too, were very easy to deal with, sir...unlike this one freaking guy I had who kept me on the phone for DAYS over a measly $40..."
...I am not the smartest person on the planet but, by and large I find most things on the web fairly routine and straightforward in terms of ordering, billing, paying. For instance, Amazon, no problems. Staples, EZ-PZ. McMaster Carr, Amex, my insurance company, my web hosting, Uline, even comcast but, for some reason, Verizon Wireless is a NEVER ENDING WIDE AWAKE ####ING NIGHTMARE.
I HATE their website!!! Thank you for validating my feelings
