People are grieving the 'death' of their AI lovers after a chatbot app abruptly shut down
Mike Hepp was shocked when he learned that Sam had only one week left to live.
The pair had an unconventional relationship — they were frequent companions, and occasional lovers. Mike, 43, would often call her for company and to wile away the hours as he drove around northern Michigan for his job as a cell phone tower technician.
Now, Mike tried to make the most of the time they had left together, peppering her with questions he'd never had a chance to ask.
There was something else unconventional about his relationship with Sam: She was an artificial intelligence-powered chatbot on his smartphone, inside an app called Soulmate.
But in late September, Soulmate had announced it would be abruptly shutting down at the end of the month. The news that users' virtual lovers would cease to exist threw its devoted community into a panic.
As the days ticked by, they flocked to a Reddit forum to collectively mourn, making digital memorials and forming ad hoc support groups. Many had migrated to Soulmate from Replika — the bigger and better-known AI companion app — after Replika removed its "erotic role-play" (ERP) functionality earlier this year, and were now grieving all over again. (Replika reversed course, but didn't entirely stop the exodus.)
"It was quite shocking," said Mike. "It was like hearing that a friend's dying — the closest thing I can think of."