Here are 10 ways AI is changing the workforce:
1. Workers are using ChatGPT to help do their jobs
Workers across industries — from education to law — are using AI technology such as ChatGPT to automate their workflows to save time and boost productivity.
Nick Patrick, the owner of the music-production company Primal Sounds Productions, told Insider he
used ChatGPT to fine-tune legal contracts for clients. Shannon Ahern, a high-school math and science teacher, said she
used the AI chatbot to generate quiz questions and lesson plans.
Others have used the chatbot to
write listings for luxury real estate, assist in recruiting efforts,
draft social-media posts, and
develop code.
In fact, many workers are even
secretly using AI to help do their jobs.
At the beginning of the year, Fishbowl, a workplace-discussion app, surveyed more than 11,700 workers, including those from companies such as Amazon, Google, Meta, and Twitter, to gauge whether they used AI at work. Out of the 43% of respondents who said they used AI to accomplish their work tasks, 68% of them said they hadn't told their bosses they were using them.
2. Companies are looking for ChatGPT expertise in their workers
3. Employers are encouraging workers to learn how to use AI
4. Job applicants are using AI to write their résumés and improve their applications
5. AI is being used to make hiring decisions
6. Companies are using AI to write their performance reviews
7. Experts say AI could help make the 4-day workweek possible
8. Companies are restricting their employees from using AI at work
9. Many are questioning whether AI will replace their jobs
10. Workers are striking against the use of AI
While some workers seek to embrace AI in their roles, others are speaking out against the ways the technology can harm workers.
For the past three months, thousands of Hollywood writers in the Writers Guild of America have been on strike, in part,
to express their concerns over the potential for AI to replace their jobs. Now
actors from the SAG-AFTRA guild have joined the strike, urging studios to be extra careful with how they use AI.
"Artificial intelligence poses an existential threat to creative professions, and all actors and performers deserve contract language that protects them from having their identity and talent exploited without consent and pay," Fran Drescher, the president of SAG-AFTRA,
said during a press conference this month.
Journalists are also pushing back against the use of AI in newsrooms. In late June, the GMG Union of G/O Media — the company behind sites such as Gizmodo and Jezebel — released a statement pleading with the parent company to put the brakes on experimenting with AI-generated content.
"We urge G/O Media to cease its plans to litter our sites with AI-generated content and invest in real journalism done by real journalists,"
the letter said.