rcopenhaver
New Member
I just wanted to warn everyone around here, if you are thinking about going to Walmart for an oil change, change your mind! I took my mini-van there (California Walmart) to get an oil change. The next time I drove it, I noticed there was something seriously wrong with the motor. I decided to take it to a friend who is a mechanic, who discovered there was no oil in my engine! I took my vehicle to Walmart because, as advertised, they have great deals on oil changes and I am a single mother with two kids, so great deals are always great for me. Now I am stuck without a vehicle, and a van that is going to cost me $5,000 for a replacement motor. When I contacted Walmart, they told me they would take care of me and that they were really sorry and everything. In order for them to do that I had to file a claim through their insurance company. The claims adjuster told me it would take 5-7 days to retrieve the surveilance videos from Walmart. So the next day I got a phone call from him stating that all of the procedures were properly followed by the employee that changed my oil, and that they weren't going to be able to do anything for me. So I began getting a bit defensive, thinking how in the world can they deny me within such a short period of time (it hadn't been 24 hours yet), and on top of that, the employees in the store basically admitted fault. Anyway, the claims adjuster said "All I can tell you is CLAIM DENIED" and HE HUNG THE PHONE UP!
Long story short, I went to Walmart, paid for an oil change, they didn't put any oil back in my car, then my motor blew up! I get a phone call from the insurance claims adjuster, and all he could tell me was "claim denied" before he hung up on me. I am not trying to get pitty, but I am a single mother of two with a serious heart condition that has led me to not be able to work, I have a very limited income, and now I have no vehicle to transport my kids in, much less $5,000 to spend on a replacement motor all because Walmart forgot to put oil back in my van when they changed it. So just a warning - DO NOT take your vehicle into Walmart's mechanic shop.
Long story short, I went to Walmart, paid for an oil change, they didn't put any oil back in my car, then my motor blew up! I get a phone call from the insurance claims adjuster, and all he could tell me was "claim denied" before he hung up on me. I am not trying to get pitty, but I am a single mother of two with a serious heart condition that has led me to not be able to work, I have a very limited income, and now I have no vehicle to transport my kids in, much less $5,000 to spend on a replacement motor all because Walmart forgot to put oil back in my van when they changed it. So just a warning - DO NOT take your vehicle into Walmart's mechanic shop.
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