When I bought my furniture it was at a Alexandria, VA furniture store and I lived here. The sales woman wanted the sale so bad (just $1300) that she ensured me they delivered to Lexington Park.
Because of the time (4hrs round trip) it would take the delivery man they did NOT want to let their delivery man do it on the weekend and I didn't get home evenings until 6pm and I refused to take off.
It took a month after the date I initially scheduled and at first they were shiating me about my furniture having a rip and then a replacement hadn't come in. All this stuff. So finally I got a lawyer and they delivered it within two days on a Sunday. The guy had to make two trips that Sunday and the following Sunday.
The driver (Marlo) was innocent in all of this, it was the store manager giving me a hard time. Marlo had to drive on a small pick-up that I believe was his own it was kind of new looking too. So because I knew the mileage etc. that was put on his ride, I went to Baja Fresh and bought him a $10 gift card and a Hallmark Thank you card. He was latino so I figured he would enjoy the gift card. Baja Fresh serves great latin foods and it was in a nearby shopping center in Kingstowne. And yes if someone brought me a gift card for soul food I would most definitely enjoy it. I wasn't stereotyping but personalizing.
In my opinion, if your delivery situation is near this much of a stretch, where the person is driving 4hrs twice by themselves and your furniture is undamaged then I say tip them accordingly.
Marlo was really surprised though when he saw me come back up to the store asking for him he was in the REAL delivery truck and told me that he was about to go on a delivery and basicly refused to get out of the truck or stop. I can't blame him because I had given the manager HE!!
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He told me he will be back in an hour and I ended up leaving the stuff for him and he sent me a text msg to my cell to thank me.
But I think in this situation we all would realize that someone doing this deserves SOMETHING for their trouble.