I'm in the same boat. Tried fixing my 20 year old Kenmore, and it didn't work.
Went last night to HHGregg and were sold one of the new HE Whirlpool Cabrio Washers.
Luckily, my neighbor wasn't home and I couldn't borrow his handtruck.
So I did some research online, and naturally we found out that we had one helluva salesman, and he sold us a HUGE POS.
So, it's going back tonight.
I'm actually going to drive to Md and grab the washing machine out of my house down there, and put it in the house up here until we figure out what to do.
From what I'm finding online, is the new HE machines are a Gov't mandate, and it's alot of smoke an mirrors. There's nothing High Efficiency about a washer that you have to do 2-3 times more laundry due to smaller load requirements if you want your clothes clean.
The one we bought last night was supposed to be able to do a king size comforter, but from what folks are saying on line, anything larger than a pair of jeans has to be washed multiple times.
The HE's are supposed to be gentler on clothes, but due to the high spin speeds, folks that have shrunk a long sleeve shirt or two are finding that after washing them with the HE machine, the sleeves are now too long.
I'm taking back the new machine. I'm not taking the chance.
With 4 kids, hairy pets, etc, Our washing machine sees more miles than our cars and I have to have one that just works.
Short of driving to Md, I'm considering guying to a used appliance store and buying an old style agitator type. I did that when I was in college and made out very well on the deal. Machines lasted the 3 years that I needed them and we were able to re-sell when we graduated.
Dunno. I'm waffling. Gotta make a decision today though.