BuddyLee
Football addict
Don't you have a lamp to paint?He's a complete jerk. And I know that for a fact.
sockgirl77
Well-Known Member
Nope.
BlueBird
Well-Known Member
Sure you do.....
Lenny
Lovin' being Texican
...and the fact that's one meal you don't have to prepare and clean up after?
S
Sindy
Guest
My experience? Hubby and I went and had prime rib dinner, everything was ok, had eaten there many times and was ok with the place, liked the piano guy playing while we ate.. There was a mistake on the bill, a few bucks, still no big deal. Pointed it out to the waitress and she absolutely went ballistic. Top of her lungs yelling, and the place was half full. If anyone was in there that night, they would probably remember it, I do. I was so mortified and embarrassed, we paid the bill and left.
The next day I wrote a two page letter to the owner explaining in detail what happened figuring he would really like to know how his employees act with their customers. I would if I had a business. Anyway, long story short, I never heard back and that was with me leaving my address, work phone and home phone. His total lack of concern about a customer revealed his attitude.
I’ve eaten many places and been disappointed with the food but happy with the service. Bad service kills it for me every time. Not very often a mistake is on the bill when it comes (once every 10 years if that) and it’s always looked at, corrected or explained. Not total meltdown by a bad-tempered or unstable waitress having a bad night. There still are not any other restaurant on my list I wouldn’t go to except his. I’m pretty forgiving, if he had called and said “mom was having a bad night” or what-ever, I would have been ok. So I vote with my wallet and opinion 20 years later….
BlueBird
Well-Known Member
Just so I understand you here....
You had a very bad experience at Lenny's 20 years ago and you have been holding it against them for 20 years! Yet you claim to be a forgiving person? Interesting....
How do you know the owner recieved your letter? Did you call or do any follow up to make sure your concerns were addressed? Mail gets lost sometimes..... To say that the owner would be this complacent over your obvious dissatisfaction and his employees lack of grace and professionalism seems absurd. NO ONE runs a business this way and expects to be successful. Lenny's has been around since 1952 so it's extremely unlikely that the behavior you've described is the norm. How about giving the owner the benefit of the doubt and give them a call and tell him your story? This just doesn't sound like the same person I know after eating there for a few years now.
Very sorry to read about your experience though and I'm certain I would feel the same way as you. Just not for 20 years and definately not without a few face to face discussions with the owner.
clarity3233
New Member
Absouletly no doubt in my mind that you are either an employee or maybe even owner????????????
Well, I must be an employee or the owner as well because you all's bashing of not only Lenny's, but the owner, his wife and his daughters tells me you don't know crap and just have a personal ax to grind.
So hopefully other readers realize that and won't hold your immaturity against the restaurant.
Absouletly no doubt in my mind that you are either an employee or maybe even owner????????????
And I have no doubt that you are Sindy posting as an MPD to try and bolster your outrageous claims.
FYI, I worked for Danny years ago and have been friendly with him ever since. If a waitress "went ballistic" on the floor, I can tell you right now she would have been fired. So you, Sindy or whoever you are, are lying.
And I have said before that I would wait tables for Robin any day because she was always easy to work for - IF you did your job correctly. So it's obvious to me that you Clarity, your Sindy alter-ego and Sockgirl are former waitresses who couldn't hack it, so now you hate Lenny's because YOU had no business being in food service.
Callie girl
New Member
I also used to work for him and agree that as long as you did what you were supposed to do then there were no problems and I still go there to eat.
SamSpade
Well-Known Member
We do the Sunday brunch very often, but for one really big reason - no lines. The food is adequate, although from time to time the bacon is not crisp - or it's not there (it's a buffet).
Most of the time the wait staff is very good - occasionally we get a dimwit who can't remember orders or who rarely if ever returns to the table to check on things.
My wife and mother-in-law usually order omelets, and they've never complained. I almost always get the steak they have there, and eat it with the eggs. The steak they have out for Sunday brunch is almost always very, very tender.
I could do without Lenny's, really. But if you go out for brunch on Sunday, and can't stand lines, it's your first stop, because it's certainly no *worse* than say, Bob Evans and tons better than IHOP.
Most of the time the wait staff is very good - occasionally we get a dimwit who can't remember orders or who rarely if ever returns to the table to check on things.
My wife and mother-in-law usually order omelets, and they've never complained. I almost always get the steak they have there, and eat it with the eggs. The steak they have out for Sunday brunch is almost always very, very tender.
I could do without Lenny's, really. But if you go out for brunch on Sunday, and can't stand lines, it's your first stop, because it's certainly no *worse* than say, Bob Evans and tons better than IHOP.
sockgirl77
Well-Known Member
Wonder why there are no lines?
I have heard that Monk's has an excellent Sunday brunch now. A few friends of mine went there last weekend. I'm going there this Sunday.
SamSpade
Well-Known Member
Wonder why there are no lines?
I have heard that Monk's has an excellent Sunday brunch now. A few friends of mine went there last weekend. I'm going there this Sunday.
Who knows? Maybe not enough people even know there's a brunch there? I sure didn't, until someone told me. We noticed the same thing about Petruzzi's, when they had their brunch over there across the street. We also pick Lenny's because it is the closest restaurant to our house, and our in-laws. It just saves time for the rest of the afternoon.
Personally, I can't figure out why people stand in line at IHOP. I think their food is terrible. Really. Most Sundays, I can't even get in the parking lot.
I think Bob Evan's food is quite average - but next door, at Ruby's, nobody's waiting. Beats me. I think people are creatures of habit, and once they start going somewhere, they keep going until they have a reason not to. I think unless there's a compelling reason to go farther afield to some other place, we'll still be there, Sundays.
clarity3233
New Member
Wrong again brainiac!
clarity3233
New Member
Wonder why there are no lines?
I have heard that Monk's has an excellent Sunday brunch now. A few friends of mine went there last weekend. I'm going there this Sunday.
Bear Creek is pretty good also! A little pricey though
sockgirl77
Well-Known Member
They've been doing the Sunday Brunch as far back as I can remember.
I only go to IHOP at 2am once or twice a year. I love their Cheese Blintz w/ sour cream and strawberry preserves and their Pigs in a Blanket.
I love Bob Evans Eggs Benedict but that's about all. Does Ruby's even serve breakfast?
I've been to Lenny's several times since they reopened and it's always been very good. And my dining companions haven't complained, either.
No offense, but I don't believe that your prime rib was bad. Lenny's has ALWAYS had excellent prime rib. Always.
And about the pot roast - what did you think it was going to be? Roast beef with vegetables and gravy.
I have to say the same thing, been to lenny's many times for breakfast, lunch and dinner and only had one time when the food was not that great.
If the food was that bad, I would have not paid for it, if they were unwilling to fix it. This sounds moe to me like another forum member in here trashing local busines...
I just find it hard to believe you had a bad experince and out of the blue you come to somd.com, to the fourms to complain.
sockgirl77
Well-Known Member
Looks like the OP has been a member since May. :shrug:
sunflower
Loving My Life...
Bear Creek is pretty good also! A little pricey though
It's been over a year since I've been