Metrocast 7 meg service...serious issues

chess

low 5... hi 5......
i am hitting on about 4-5 different speed tests

1.1 to 1.3 meg down and 450 and 500k up....

i am on the 7 meg package... serious WTF is up with this...
 

Papi4baby

New Member
Call and complain. I bet if you do the speed test to their servers you will get full speed. They have their ups and downs. You will go 6 months without issues, and out of no where bam you get hit.
 

morningbell

hmmmmmm
i am hitting on about 4-5 different speed tests

1.1 to 1.3 meg down and 450 and 500k up....

i am on the 7 meg package... serious WTF is up with this...

Oh that's great.... one of the only ways I can get internet right now, they're coming out on Saturday. We can get it through direct tv but they said to use them as a last resort because its actually as fast as dial up.

:ohwell:
 

chess

low 5... hi 5......
Call and complain. I bet if you do the speed test to their servers you will get full speed. They have their ups and downs. You will go 6 months without issues, and out of no where bam you get hit.

oh i did... hes like i am seeing everything find on my end.... then i had to break out the core routers border routers etc.... he was like uhmmmm well i am not sure

wtf
 

chess

low 5... hi 5......
Chess, send me a private message with the MAC address for your modem, I will look into it from our end.

rgr that.....


the guy on the 800 support # out of NH was clueless talking about Pings and tracert's.... uhmm hey dude im a network engineer i do know a lil about it :killingme
 

Jigglepuff

Chin Jiggla!
Hey man. Let us know what you find out (suggestions or comments). There are some people out there with the same problem.

(I currently have not issues....but I know some people that do...just a nice to know).
 

G1G4

Find em Hot, Leave em Wet
I don't think I've ever seen my internet up to it's full potential. Most I've gotten is 5 mbps and it usually averages 3 mbps.
 

BS Gal

Voted Nicest in 08
We just switched over to Metrocast. I've had a few problems, but they have resolved themselves within minutes. Much better than Verizon so far.
 

StrawberryGal

Sweet and Innocent
We just switched over to Metrocast. I've had a few problems, but they have resolved themselves within minutes. Much better than Verizon so far.

:yay:

At first, there's problems, but once you call the Metrocast to get it fix, and the problems goes away. I haven't had any problem for over a year now. Am very happy with Metrocast Internet and cable TV.
 

Floyd2004

-Void-
Last night (about 11pm) I could only get 1.5meg on our 7 meg service.
At about 5pm the same day it was better but still only about 3.5 meg. Where the eff is the other half of the service?!
 

G1G4

Find em Hot, Leave em Wet
Last night (about 11pm) I could only get 1.5meg on our 7 meg service.
At about 5pm the same day it was better but still only about 3.5 meg. Where the eff is the other half of the service?!

That's the way it is the majority of the time at my house.
 

MrZ06

I love Texas Road House
I have Direct Way. It is much faster than metrocast. I get about 10 megs when I do a speed test.
 

MetroTech1

New Member
issues

If anyone has issues, please send me a pm with your MAC address and i'll take a look into it. Also to help me out try using speedtest.md.metrocast.net and send me the results
 
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Floyd2004

-Void-
I was putting at a little under 1.5meg yesterday on my 7meg service...
must be all the net traffic in WW I guess.
 
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