Metrocast 7 meg service...serious issues

C

chess

low 5... hi 5......
MetroTech1 said:
Sorry, but it's taken a while to look you up in our system... never did get a MAC address but it's fine. I'm going to be making some changes this week that should help out speeds in some areas.:duel:
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is there a way to ping you at the prime time hours... if you do any kind of tests right now on the system its running run due to it not bring prime time, i can hit 6 megs a second right now

fast forward to 4pm-10pm you will see a nice cool 1.6 meg down....
 
C

chess

low 5... hi 5......
i knwo for a fact this is an area and node issue.l.. i had a friend in callaway just had this issue and the tech said there was a leak somewhere and fixed it.... problem is to many users on one single node in wildewood... and it gets overused...
 
Floyd2004

Floyd2004

-Void-
Yea it frees up at about 10pm-11pm at my place. Still not 7meg though. Maybe like 6-6.5

Prime time just forget about it. Sometimes I cant even get google to load without refreshing like 5 times.
 
Floyd2004

Floyd2004

-Void-
Chess you ever get your stuff working?
Mine is even worse now, After resetting the modem and router I only get a ok connection for about 1-3 minutes before I cannot even get google to load.
After that just about nothing works as far as browsing the net goes. Games have SUPER high ping (300-850) and DLs from Steam are really slow.
WTF Metrocrap?!
 
dn0121

dn0121

New Member
Works great in my neighborhood, but most are on Verizon DSL so that maybe why. I stream TV/Movies to my PS3 all the time and it works great.
 
Floyd2004

Floyd2004

-Void-
Might just be a poor connection in the house. IDK im still testing some things out before I ##### out MC.
Ive tried different PCs, different hubs, routers, wireless, wired, different cables and nothing seems to make this net work for more than a few minutes before it craps out.

Sucks because my friend that lives in the park has the same 7meg service and my PC didnt have one issue working on his net. Went home and once again I had crap service.
I just fear calling MC because I know they are going to walk me through some BS troubleshooting before they get a tech to the house to check the signals and all. Really not looking forward to spending hours on the phone with them.
 
dn0121

dn0121

New Member
Floyd2004 said:
Might just be a poor connection in the house. IDK im still testing some things out before I ##### out MC.
Ive tried different PCs, different hubs, routers, wireless, wired, different cables and nothing seems to make this net work for more than a few minutes before it craps out.

Sucks because my friend that lives in the park has the same 7meg service and my PC didnt have one issue working on his net. Went home and once again I had crap service.
I just fear calling MC because I know they are going to walk me through some BS troubleshooting before they get a tech to the house to check the signals and all. Really not looking forward to spending hours on the phone with them.
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I have had them out on numerous times because of issues with the box in the neighborhood. It's a pain but it is finally fixed and no longer goes out when it rains.
 
Floyd2004

Floyd2004

-Void-
I hope its something simple. The connection box is right in the corner of the yard so ill know if they actually come and look at it or not lol
 
Floyd2004

Floyd2004

-Void-
Speed wise its a little better (1-3meg) but I keep getting timeouts and connection errors.
If I reset the Modem and router it works ok for about 1-5 minutes then it goes back to timeouts and connection issues.

When I do the metrocast speedtest most of the time I have to refresh the page about 5 times before the test is able to load so I can click start.
 
Floyd2004

Floyd2004

-Void-
The tech came out and did some tests on Saturday and all he said was that there was problems and that they are working on fixing them.
Checked the speed last night about 9pm and it was at about 1.5meg...
 
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