Most Government Workers Could Be Replaced By Robots, New Study Finds
A study by a British think tank, Reform, says that 90% of British civil service workers have jobs so pointless, they could easily be replaced by robots, saving the government around $8 billion per year.
The study, published this week, says that robots are “more efficient” at collecting data, processing paperwork, and doing the routine tasks that now fall to low-level government employees. Even nurses and doctors, who are government employees in the UK, could be relieved of some duties by mechanical assistants.
There are “few complex roles” in civil service, it seems, that require a human being to handle.
“Twenty percent of public-sector workers hold strategic, ‘cognitive’ roles,” Reform’s press release on the study says. “They will use data analytics to identify patterns—improving decision-making and allocating workers most efficiently.
“The NHS, for example, can focus on the highest risk patients, reducing unnecessary hospital admissions. UK police and other emergency services are already using data to predict areas of greatest risk from burglary and fire.”
From the Jargon File [hackers dictionary]
droid: n.
[from android, SF terminology for a humanoid robot of essentially biological (as opposed to mechanical/electronic) construction] A person (esp. a low-level bureaucrat or service-business employee) exhibiting most of the following characteristics: (a) naive trust in the wisdom of the parent organization or ‘the system’; (b) a blind-faith propensity to believe obvious nonsense emitted by authority figures (or computers!); (c) a rule-governed mentality, one unwilling or unable to look beyond the ‘letter of the law’ in exceptional situations; (d) a paralyzing fear of official reprimand or worse if Procedures are not followed No Matter What; and (e) no interest in doing anything above or beyond the call of a very narrowly-interpreted duty, or in particular in fixing that which is broken; an “It's not my job, man” attitude.
Typical droid positions include supermarket checkout assistant and bank clerk; the syndrome is also endemic in low-level government employees. The implication is that the rules and official procedures constitute software that the droid is executing; problems arise when the software has not been properly debugged. The term droid mentality is also used to describe the mindset behind this behavior. Compare suit, marketroid; see -oid.
In England there is equivalent mainstream slang; a ‘jobsworth’ is an obstructive, rule-following bureaucrat, often of the uniformed or suited variety. Named for the habit of denying a reasonable request by sucking his teeth and saying “Oh no, guv, sorry I can't help you: that's more than my job's worth”.
Drone: n
Ignorant sales or customer service personnel in computer or electronics superstores. Characterized by a lack of even superficial knowledge about the products they sell, yet possessed of the conviction that they are more competent than their hacker customers. Usage: “That video board probably sucks, it was recommended by a drone at Fry's” In the year 2000, their natural habitats include Fry's Electronics, Best Buy, and CompUSA.