Chris0nllyn
Well-Known Member
President Obama said last Tuesday, the day the exchanges opened."We found out that there have been times this morning where the site's been running more slowly than it normally will,”
“The reason is because more than one million people visited HealthCare.gov before 7:00 in the morning
Health and Human Services Secretary Kathleen Sebelius put a positive spin on the website malfunctions. They were a sign of too much traffic, she said, “a great problem to have".
https://www.youtube.com/watch?v=uC4mkKLZwCk
4.7 million visitors in the first day, 8.1 million by Friday. And they insisted, even through the weekend, that unexpectedly high numbers of visitors were the root cause of the site’s problems.
Todd Park said.These bugs were functions of volume
Obama adviser: Demand overwhelmed HealthCare.gov
One official said that issues would be resolved on Oct.1.
“We expect to resolve these issues in the coming hours,”
U.S. expects to fix Obamacare Internet problems within 'hours'
The issues weren’t resolved. Two days later, the Department of Health and Human Services assured people once again that updates were in the works, and the user experience was getting better.
OVERNIGHT HEALTH: HHS says enrollment process improving - The Hill's Healthwatch
Friday afternoon, the administration announced that online enrollment functionality in the federal exchanges would be suspended for several hours each night over the weekend. Starting at 1 a.m. each night, health coverage sign up would not be available for several hours. The downtime would make way for big improvements in system functionality, an administration press release claimed.
We expect that Monday, less than a week after the marketplace opening, there will be significant improvements in the online consumer experience.
Key Part Of Obamacare Website Going Dark This Weekend
Well, it's Monday. System is still more buggy than an Orkin man.
The federal website, meant to serve Americans in 36 states, was still delivering error messages to users trying to create an account saying the ‘system was unavailable
Federal Health Exchange
The call-center workers can’t log into the system either, and don’t even pretend to be able to help callers. The LiveChat system can’t answer basic application questions, and just directs users to the call-in system.
https://twitter.com/jbplainblog/status/387072374723870720
https://twitter.com/jbplainblog/status/387072595696558080
Obamacare: One woman's unsucessful quest to sign up for Obamacare
The administration is still saying it's traffic related. Some folks disagree.
One pro-Obamacare web developer told The Washington Post over the weekend,
I’m a very very big supporter of the health-care act, but I don’t buy the argument that the load was too unexpected.
A techie walks us through healthcare.gov
Last night the WSJ reported that more worke needed to be done with the servers.
Federal officials said Sunday the online marketplace needed design changes, as well as more server capacity to improve efficiency on the federally run exchange that serves 36 states
Software, Design Defects Cripple Health-Care Website - WSJ.com
Remember those shutdowns that was supposed to resolve some, if not most of these issues? They're back. Federal health officials announced this afternoon that enrollment functionality in the federal exchanges would go offline once again tonight starting at 1 a.m.
https://twitter.com/philgalewitz/status/387266252311232513
Despite repeated promises that the implementation process was on schedule and the exchange system would be ready on time, it wasn’t. It wasn’t fixed within a few hours, or a few days, or most of a week—even with hours of offline time for retooling. And the massive traffic volume that was supposed to be responsible for the site problems was, at most, only one part of the problem.
So if the administration knew that the problems were due to more than just traffic, and that they would not be resolved in the first week, then they weren’t telling the truth. And if the administration did not know, then that suggests they may lack the understanding or capability to easily resolve the technical flaws with the exchanges. Either way, at this point, it’s hard to avoid the conclusion that the administration is either intentionally misleading people, or incompetent, or both.
Is the Administration Misleading People on Obamacare's Web Failures, Or Is It Just Incompetent? - Hit & Run : Reason.com