Pellet Stove Owners

[clevalley]

I have noticed that pellets (no matter what brand) will run longer or shorter based on the manufacturers run... I have had Hamer's long and short. I really think it has to do with the handling...

I am down to little under a ton right now, I do not think this is going to last me until the end of the year so I will get another ton about the middle of February.

 

[BBlack]

Pennington (Nature's Heat) Wood Pellets

Issues have been brought up in this forum about the quality of Pennington Wood Pellets. Concerns have ranged from how well they burn, the amount of ash and clinkers they produce, the presence of long pellets (regulation is 1/2 to 1 1/2 inches long), and an excess of fines or dust in the bag. The fact that some of you have encountered problems with our pellets is very concerning to us and we would like to work with you to resolve them.

Some background - Pennington has five wood pellet plants in the East and Midwest of the US. The pellet mills in Missouri and Virginia have been in operation for many years and make an excellent product. In the last 12 months, three new pellet mills have been built to help alleviate the pellet shortages from previous years. We have experienced some quality problems from these plants as they were started up. Pennington Seed has high standards for all of their products, and we regularly test our wood pellets for ash, length, fines, and BTU. Despite these tests and our best efforts, it appears some sub-standard pellets from these new plants made it into the marketplace.

If you have recently purchased Pennington Wood Pellets and not satisfied with them, you can contact Customer Service at 1-800-658-0410 or email mauge@central.com. Please note the lot number on the bag (usually embossed near the top seal of the bag), where and when you bought them, and what the issues are with the product.

Below are some comments concerning other questions raised:

Pellet storage - When possible, store wood pellets inside, out of the weather. If kept dry pellets can be stored from season to season. If this is not possible and you must store outside, keep product off the ground to prevent moisture from wicking from below, and cover with a tarp to protect from rain, snow and sun.

Small holes in bags - The small holes along the top seal are added to assist bagging and palletizing of the product during the manufacturing process. These holes allow air to escape after sealing. In the absence of these holes, the trapped air would blow-out the seals when product is stacked on a pallet.

Brands - Bio Plus and Nature’s Heat are both manufactured by Pennington. Nature’s Heat is a new brand launched in 2007 and is meant to replace the older Bio-Plus brand.

Customer Service – Pennington Seed

 

[GWguy]

Issues have been brought up in this forum about the quality of Pennington Wood Pellets. Concerns have ranged from how well they burn, the amount of ash and clinkers they produce, the presence of long pellets (regulation is 1/2 to 1 1/2 inches long), and an excess of fines or dust in the bag. The fact that some of you have encountered problems with our pellets is very concerning to us and we would like to work with you to resolve them.

Some background - Pennington has five wood pellet plants in the East and Midwest of the US. The pellet mills in Missouri and Virginia have been in operation for many years and make an excellent product. In the last 12 months, three new pellet mills have been built to help alleviate the pellet shortages from previous years. We have experienced some quality problems from these plants as they were started up. Pennington Seed has high standards for all of their products, and we regularly test our wood pellets for ash, length, fines, and BTU. Despite these tests and our best efforts, it appears some sub-standard pellets from these new plants made it into the marketplace.

If you have recently purchased Pennington Wood Pellets and not satisfied with them, you can contact Customer Service at 1-800-658-0410 or email mauge@central.com. Please note the lot number on the bag (usually embossed near the top seal of the bag), where and when you bought them, and what the issues are with the product.

Below are some comments concerning other questions raised:

Pellet storage - When possible, store wood pellets inside, out of the weather. If kept dry pellets can be stored from season to season. If this is not possible and you must store outside, keep product off the ground to prevent moisture from wicking from below, and cover with a tarp to protect from rain, snow and sun.

Small holes in bags - The small holes along the top seal are added to assist bagging and palletizing of the product during the manufacturing process. These holes allow air to escape after sealing. In the absence of these holes, the trapped air would blow-out the seals when product is stacked on a pallet.

Brands - Bio Plus and Nature’s Heat are both manufactured by Pennington. Nature’s Heat is a new brand launched in 2007 and is meant to replace the older Bio-Plus brand.

Customer Service – Pennington Seed

Thanx for posting here!

I had a real problem with Pennington pellets last year, to the point where your customer service refunded me the entire pallet price. That impressed me.

I like the Pennington pellets, but last year, and again earlier this season, the pellets continue to had excessive amounts of sawdust, enough to choke the intake of my QuadraFire after just 2 or 3 bags. I can run a pallet load of other brands and never have a sawdust problem. If it makes any difference, all the pellets I purchased were from the local WalMart in California, MD. I don't think I have any of the bags with run numbers, I'm pretty sure they have all been tossed by now.

Again, thanx for your comments and the Customer Service contact info.

 

[OldHillcrestGuy]

Issues have been brought up in this forum about the quality of Pennington Wood Pellets. Concerns have ranged from how well they burn, the amount of ash and clinkers they produce, the presence of long pellets (regulation is 1/2 to 1 1/2 inches long), and an excess of fines or dust in the bag. The fact that some of you have encountered problems with our pellets is very concerning to us and we would like to work with you to resolve them.

Some background - Pennington has five wood pellet plants in the East and Midwest of the US. The pellet mills in Missouri and Virginia have been in operation for many years and make an excellent product. In the last 12 months, three new pellet mills have been built to help alleviate the pellet shortages from previous years. We have experienced some quality problems from these plants as they were started up. Pennington Seed has high standards for all of their products, and we regularly test our wood pellets for ash, length, fines, and BTU. Despite these tests and our best efforts, it appears some sub-standard pellets from these new plants made it into the marketplace.

If you have recently purchased Pennington Wood Pellets and not satisfied with them, you can contact Customer Service at 1-800-658-0410 or email mauge@central.com. Please note the lot number on the bag (usually embossed near the top seal of the bag), where and when you bought them, and what the issues are with the product.

Below are some comments concerning other questions raised:

Pellet storage - When possible, store wood pellets inside, out of the weather. If kept dry pellets can be stored from season to season. If this is not possible and you must store outside, keep product off the ground to prevent moisture from wicking from below, and cover with a tarp to protect from rain, snow and sun.

Small holes in bags - The small holes along the top seal are added to assist bagging and palletizing of the product during the manufacturing process. These holes allow air to escape after sealing. In the absence of these holes, the trapped air would blow-out the seals when product is stacked on a pallet.

Brands - Bio Plus and Nature’s Heat are both manufactured by Pennington. Nature’s Heat is a new brand launched in 2007 and is meant to replace the older Bio-Plus brand.

Customer Service – Pennington Seed

Yes Thanks for posting, as you may have noticed I have been the one who started these 2 threads about the pellet stoves.
I have had a interesting year with my stove, in a earlier post I was having a problem with my stove cutting off with the Penningtons and after I switched back to the Hamers I have had no problems.
It's funny just the other day I looked at my big pile of Penningtons stacked up and said what am I going to do with these. so I moved some down to the garage and will give them another try starting tonight. I still have about 2/3 a ton so it wont be a problem getting alot number.

 

[huntr1]

Issues have been brought up in this forum about the quality of Pennington Wood Pellets. Concerns have ranged from how well they burn, the amount of ash and clinkers they produce, the presence of long pellets (regulation is 1/2 to 1 1/2 inches long), and an excess of fines or dust in the bag. The fact that some of you have encountered problems with our pellets is very concerning to us and we would like to work with you to resolve them.

Some background - Pennington has five wood pellet plants in the East and Midwest of the US. The pellet mills in Missouri and Virginia have been in operation for many years and make an excellent product. In the last 12 months, three new pellet mills have been built to help alleviate the pellet shortages from previous years. We have experienced some quality problems from these plants as they were started up. Pennington Seed has high standards for all of their products, and we regularly test our wood pellets for ash, length, fines, and BTU. Despite these tests and our best efforts, it appears some sub-standard pellets from these new plants made it into the marketplace.

If you have recently purchased Pennington Wood Pellets and not satisfied with them, you can contact Customer Service at 1-800-658-0410 or email mauge@central.com. Please note the lot number on the bag (usually embossed near the top seal of the bag), where and when you bought them, and what the issues are with the product.

Below are some comments concerning other questions raised:

Pellet storage - When possible, store wood pellets inside, out of the weather. If kept dry pellets can be stored from season to season. If this is not possible and you must store outside, keep product off the ground to prevent moisture from wicking from below, and cover with a tarp to protect from rain, snow and sun.

Small holes in bags - The small holes along the top seal are added to assist bagging and palletizing of the product during the manufacturing process. These holes allow air to escape after sealing. In the absence of these holes, the trapped air would blow-out the seals when product is stacked on a pallet.

Brands - Bio Plus and Nature’s Heat are both manufactured by Pennington. Nature’s Heat is a new brand launched in 2007 and is meant to replace the older Bio-Plus brand.

Customer Service – Pennington Seed

Now THAT's proactive Customer Service.

 

[OldHillcrestGuy]

Now THAT's proactive Customer Service.

Yes it is. Just think how far our forum pages go and who looks at them.


Maybe even our beloved Governor Martin O'Malley looks in here and sees how loved he is.

 

[Young77]

I went out and bought 5 bags of Country Boy pellets after reading the comments,and found them a lot dustier than Lignetics, but not as dusty as Greenway. Anyone else tried 'em since that posting?

 

[OldHillcrestGuy]

I went out and bought 5 bags of Country Boy pellets after reading the comments,and found them a lot dustier than Lignetics, but not as dusty as Greenway. Anyone else tried 'em since that posting?

No I havent, but the funny thing I was not to happy with Penningtons at one time but I burned them this past week and these have seemed to be burning a whole lot better then my Hamer's of late.
Pennington actually emailed me and wants info on the not so nice pellets I had earlier this year, I need to get that off to them with pellet sample and bag.

 

[kom526]

No I havent, but the funny thing I was not to happy with Penningtons at one time but I burned them this past week and these have seemed to be burning a whole lot better then my Hamer's of late.
Pennington actually emailed me and wants info on the not so nice pellets I had earlier this year, I need to get that off to them with pellet sample and bag.

I've switched over to Lignetics due to the fact that I can get them down here cheaper than Hamer's in Waldorf. So far it seems that the Lignetics burn hotter and cleaner and like GW said, my pot isn't as coked up as it was with the Hamer's.

 

[Young77]

I've switched over to Lignetics due to the fact that I can get them down here cheaper than Hamer's in Waldorf. So far it seems that the Lignetics burn hotter and cleaner and like GW said, my pot isn't as coked up as it was with the Hamer's.

Where are you getting your Lignetics? Cheaper is good!

 

[OldHillcrestGuy]

Where are you getting your Lignetics in Waldorf? Cheaper is good!

They have them at Tri County. True Value in Charlotte Hall has them also, and proably the one in LaPlata also.

 

[mrviper]

Lignetics & Pellet Stove Settings

With regards to Lignetics Pellets, I actually bought a ton from American Hardware, they got this brand in while still waiting for delivery of Hamar's pellets which they normally supply. I found the pellets to have an ash rate double that of Hamar's, and all the cleaning I did this year compared to last year was evidence enough for me! But that will not stop me from buying Lignetics again, they burned evenly from bag 1 to bag 50! With regards to clinkering, I found no mater what brand you burn, if you figure out the optimal oxygen rate, you will get little to none.

Now this is only my 2nd year of pellet burning, and I am set to buy a new Quadra Fire to help my old Whitfield handle the load of the 720sq ft addition I just added on to my house.

I was wondering now that some of you have used the Quadra Fire, is this the best buy on the market?

Also, has anyone hooked their stove into their air handler? I want to use the smaller Whitfield for the bedrooms, but getting the heat their is a bit of a problem, any suggestions?

 

[kom526]

They have them at Tri County. True Value in Charlotte Hall has them also, and proably the one in LaPlata also.

Mechanicsville Building Supply.

The Lignetics I used this season had about the same amount of ash as Hamer's BUT they burned cleaner (no crud sticking to the sides of the firepot). which made for easier clean ups.