Plaza Azteca SUCKS

sockgirl77

Well-Known Member
Despite the fact that I read several negative reviews on here and Facebook, I decided to try it for my birthday dinner. After all, I had never had a bad meal or had any customer service issues at Monterey.

I had to find the number on here to call. There is no listing on the internet other than Monterey's old number. I called 411 and they had no listing either. After calling 3 times and letting it ring 8 times, I finally got through. The person on the other end was very abrupt and placed me on hold to yell at who I guessed was another employee, only he didn't exactly place me on hold. He just set the phone down so I could hear the entire conversation that I couldn't understand a word of.

The chips, salsa, and white sauce were edible things that we ordered. I was so very disappointed. I loved Monterey's Enchaladas Delmar and it's not on the Plaza Azteca menu. I decided to go for the Enchaladas Supreme, only with 2 cheese and 2 chicken instead of the beef and bean. Not only did they give me all chicken, but they left my red sauce off. They also left out the side of sour cream that I paid for. I orderered my daughters the same thing to split, only with all cheese enchaladas. They did get their red sauce, but it was crusty and disgusting. Now, with the Monterey menu, rice or beans came with the Enchalads Supreme...not at Plaza Azteca. It's the same price, but doesn't include it. So, I ordered a side of rice for us to share. Blah, just blah. I ordered my son Cheese Quesadillas, hard to mess up. They were tiny little things.

$34.27 of wasted money. Alpo. Thank God for birthday cake.
 

frequentflier

happy to be living
Despite the fact that I read several negative reviews on here and Facebook, I decided to try it for my birthday dinner. After all, I had never had a bad meal or had any customer service issues at Monterey.

I had to find the number on here to call. There is no listing on the internet other than Monterey's old number. I called 411 and they had no listing either. After calling 3 times and letting it ring 8 times, I finally got through. The person on the other end was very abrupt and placed me on hold to yell at who I guessed was another employee, only he didn't exactly place me on hold. He just set the phone down so I could hear the entire conversation that I couldn't understand a word of.

The chips, salsa, and white sauce were edible things that we ordered. I was so very disappointed. I loved Monterey's Enchaladas Delmar and it's not on the Plaza Azteca menu. I decided to go for the Enchaladas Supreme, only with 2 cheese and 2 chicken instead of the beef and bean. Not only did they give me all chicken, but they left my red sauce off. They also left out the side of sour cream that I paid for. I orderered my daughters the same thing to split, only with all cheese enchaladas. They did get their red sauce, but it was crusty and disgusting. Now, with the Monterey menu, rice or beans came with the Enchalads Supreme...not at Plaza Azteca. It's the same price, but doesn't include it. So, I ordered a side of rice for us to share. Blah, just blah. I ordered my son Cheese Quesadillas, hard to mess up. They were tiny little things.

$34.27 of wasted money. Alpo. Thank God for birthday cake.

When was your Birthday, Socki? Sorry your Brithday dinner sucked!
 

sockgirl77

Well-Known Member
Happy belated birthday!

I've been twice. First visit was horrible. Second visit was good. It's just so hit or miss... I prefer to make the drive up to Fiesta.

I've never been to Fiesta. Unless Azteca puts Enchaladas Delmar on their menu and improves the taste of their food, I will not be giving them another try. I'll be peeled to these boards for further reviews. :lol:
 
I've never been to Fiesta. Unless Azteca puts Enchaladas Delmar on their menu and improves the taste of their food, I will not be giving them another try. I'll be peeled to these boards for further reviews. :lol:

Thanks for the heads-up on this place. I personally feel that over the past 2-3 years, the food at Monterey in San Souci had gone steadily downhill. No spices, no flavor, 2 minute delivery on food only meant one thing; microwaving! I don't understand why the big differences between Monterey/Azteca and the Monterey's in Lusby, especially if they are owned by the same people. Or am I wrong?
 

sockgirl77

Well-Known Member
Thanks for the heads-up on this place. I personally feel that over the past 2-3 years, the food at Monterey in San Souci had gone steadily downhill. No spices, no flavor, 2 minute delivery on food only meant one thing; microwaving! I don't understand why the big differences between Monterey/Azteca and the Monterey's in Lusby, especially if they are owned by the same people. Or am I wrong?

I asked the guy taking my order why they did not have Enchaladas Delmar on the menu and he replied with "we're Plaza now, not Monterey". My guess is that they've franchised with Plaza Azteca which is open in different areas. They must have different recipes.
 

Hank

my war
When will people wake up and realize that Mexican food is just glorified fast food.... Your expectations are way too high!
 

sockgirl77

Well-Known Member
When will people wake up and realize that Mexican food is just glorified fast food.... Your expectations are way too high!

I don't care if it's glorified fast food or not, I've always liked it and this place sucks.
 

Dukesdad

Well-Known Member
big mikes

I have been hitting Big Mike's taco truck in lp city. I know it's way out of the way for you but if you are in town Saturdays stop and try them out. Limited menu but it's all very good :buddies:
 

Bunnieman

New Member
When will people wake up and realize that Mexican food is just glorified fast food.... Your expectations are way too high!

Please...just go back to Taco Bell and leave REAL Mexican cooking to those of us that know how to do it.
 
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