Sears Customer Repair Service SUCKS!!!
- Thread starter chernmax
- Start date
Cletus_Vandam
New Member
Have to....
... agree with you 1000%
We just moved and bought a new house and it didn't come with a fridge, washer or dryer. We had seen Sears had a huge sale going something like buy 1 appliance get 5% off, buy 2 get 10% off, buy 3 and get 15% off.
We thought "great"!!! We knew we were looking at about $4000, so that would have given us $800 off. We go in pick everything out and when we start the finalize things the girl tells us the offer is good only if you put it on your Sears card. Cash wasn't good enough. So we said see yah and went to another store and actually found better appliances at a better price and best of all, if something takes a crap, we won't be dealing with Sears Service.
Sears does SUCK!
... agree with you 1000%
We just moved and bought a new house and it didn't come with a fridge, washer or dryer. We had seen Sears had a huge sale going something like buy 1 appliance get 5% off, buy 2 get 10% off, buy 3 and get 15% off.
We thought "great"!!! We knew we were looking at about $4000, so that would have given us $800 off. We go in pick everything out and when we start the finalize things the girl tells us the offer is good only if you put it on your Sears card. Cash wasn't good enough. So we said see yah and went to another store and actually found better appliances at a better price and best of all, if something takes a crap, we won't be dealing with Sears Service.
Sears does SUCK!
dave1959
Active Member
So let's see,........You did'nt read the fine print and did'nt shop around before making a $4000 purchase and that makes Sears suck.
Personaly I have bought from Sears for years and had to use there service a couple of time and never had any problems. Was their serveice great ??? No, but it was on par with other home services and far better than HVAC home service.
dave1959
Active Member
You know, you look like a bright guy... If you have the part right there looking at it why not just fix it your self and save yourself some greif...
A $1000 dishwasher.....I hope it kisses good...
chernmax
NOT Politically Correct!!
Since it's under warranty if I damaged it during installation of the part, then I am liable and the warranty is void, soooooo....
K
Kain99
Guest
Sears told us it would be $600.00 to fix our 3 year old oven. Hubby cut the power and a restart and the computer system came right back up!
chernmax
NOT Politically Correct!!
Not only did the Sears repairman not do anything, he asked me why I didn't get the airgap installed, I said I was waiting for the part to be installed first, he said it is the problem, I said well if it is the problem why did you order that expensive $300+ dollar part??? He said well it doesn't need this part and left with it without doing anything!!! So I made an airgap and everything works fine but WTF, if that's the case, my dishwasher has been fixed for the last 5 freakin weeks!!!
Sears you people are some sick bastards!!!
mAlice
professional daydreamer
A dozen people viewed it at my house over the holidays. So one hit was 12 people.
Very funny!
C
czygvtwkr
Guest
I had sears put on a door years ago, big mistake. Learned my lesson, never again.
bcp
In My Opinion
at least they could have left the phone outside so you could have called for help to get back in.
those bastards.
bcp
In My Opinion
You got it.Excellent!!! Thanks for the support...
I cant stand companies trying to back out of their warranty.
however remember this.
Sears subcontracts the work, they may have been told by the subcontractor that the job was completed.
either way, sears should make sure that you are taken care of in a prompt manner.
good luck to you.