Southern Maryland Toyota...
- Thread starter Voter2002
- Start date
Dodge's are famous for pi$$ poor transmissions, among other things.
: 
K
Kizzy
Guest
Caveat Emptor
Cari has already given excellent advice on how to handle this and I believe if she follows up on it, she will get a 4X4 truck for the price she already paid.
BTW, the hubby and I knew more about the Suburban when we bought it than the salesman. The Internet is a huge information source.
Cari has already given excellent advice on how to handle this and I believe if she follows up on it, she will get a 4X4 truck for the price she already paid.
BTW, the hubby and I knew more about the Suburban when we bought it than the salesman. The Internet is a huge information source.
joedancer
bookman
You do have rights. Check this out
http://law.freeadvice.com/general_practice/guarantees/implied_warranties.htm
I used to sell cars and you would be surprised at what people think they are not entitled to. Write notes down, now, of your conversation with the sales person. Write it out as best as you can. It sounds like he "implied" that it was 4 wheel drive. If you can afford a lawyer, get one! See the manager of the dealership. Don't go alone! Play good cop bad cop with someone you know who can help you. Besides the manager of the dealership, there are regional managers on up to Toyota itself that you can complain to.
pm me if you have more questions.
Joe
http://law.freeadvice.com/general_practice/guarantees/implied_warranties.htm
I used to sell cars and you would be surprised at what people think they are not entitled to. Write notes down, now, of your conversation with the sales person. Write it out as best as you can. It sounds like he "implied" that it was 4 wheel drive. If you can afford a lawyer, get one! See the manager of the dealership. Don't go alone! Play good cop bad cop with someone you know who can help you. Besides the manager of the dealership, there are regional managers on up to Toyota itself that you can complain to.
pm me if you have more questions.
Joe
Originally posted by Voter2002
Beware, beware, beware........avoid Toyota of Southern Maryland like the plague....
My sister-in-law went shopping for a new smaller-sized SUV. Whatever she bought, she wanted 4-wheel drive. She had her eye on a Highlander and the salesman assured her that it was 4-wheel drive. During the wheeling and dealing, she asked at least 3 times to make sure it was 4-wheel drive. Each time, salesman assured her it was. After getting it home, and about a week later, she was checking out all the gadgets inside the SUV. She couldn't find a switch or lever where it would put it in 4-wheel drive. Her roomate looked at it and told her she had a front-wheel drive only - not 4-wheel drive. She went back to the dealer, hunted down the saleman who was talking with one of the managers. He asked her how her SUV was and she told him "I thought you told me it was 4-wheel drive...". He said "it is!" He went back to look at his paperwork, and came out proclaiming that it was NOT 4-wheel drive. All of a sudden, instant amenesia took hold and he couldn't recall my sister-in-law asking about 4-wheel drive. Now, dealer won't take the SUV back and will only offer her a 4-wheel drive version....IF she ponies up another $3000!!!
Buyer beware...avoid Toyota of Southern Maryland! If there's one thing I despise it's lying sales people who cheat people out of money just to close a deal.
joedancer
bookman
implied warranty
Express and Implied Warranties
The law divides warranties into "express" and "implied" warranties. Express warranties are any promises to back up the product that the seller expresses either in writing or orally. Suppose your friend bought your Edsel and you said, "I guarantee you'll get another ten thousand miles out of this transmission." That's an express warranty. It isn't an opinion about quality or value, such as, "This Edsel is the best used car for sale in town." "Best" could mean anything to the speaker -- best color, best looking, best status symbol. You as a consumer are expected to understand that. In contrast, an express warranty is a specific statement of fact or a promise.
In contrast, a warrantor -- the person making the warranty -- does not state implied warranties at all. They're "automatic," or implied by law, in certain kinds of transactions. There are two main types of implied warranties: The implied warranty of merchantability and the implied warranty of fitness for a particular purpose. There also is an implied warranty of title in a sale and an implied warranty against interference in a lease.)
The implied warranty of merchantability. When someone is in the business of selling or leasing a specific kind of product, the law requires that the item be adequate for the purpose for which it is purchased or leased. This is a general rule of fairness -- that what looks like a carton of milk in the supermarket dairy case really is drinkable milk and not sour or unusable. The implied warranty of merchantability applies only if the seller is in the business of calling the item that is the subject matter of the sale. So it wouldn't apply to someone buying your Edsel , unless you were in the business of selling cars.
The implied warranty of fitness for a particular purpose. Another type of implied warranty is the implied warranty of fitness for a particular purpose, which means that any seller or lessor (even a nonprofessional) is presumed to guarantee that an item will be fit for any particular purpose for which it is being sold -- as long as the buyer makes that purpose known and the seller knows that the buyer is relying on him to provide a suitable item. When you sell your used Edsel to your friend you make this warranty if you understand your friend's purpose is to race the car, and understand that she is relying on you to provide a car for that purpose, as opposed to basic transportation. Or suppose your friend told you she needed a car that could tow a trailer full of granite up steep mountains in the snow and was relying on your Edsel to do the job When, with this knowledge, you sell the Edsel to your friend, you make an implied warranty that it can do that. When the car fails in that purpose, your warranty will have been breached. On the other hand, if your friend tells you she's buying your car only because she needs spare Edsel parts, you can sell your Edsel -- even if it's sitting out back on cinder blocks -- without breaching any warranty.
Express and Implied Warranties
The law divides warranties into "express" and "implied" warranties. Express warranties are any promises to back up the product that the seller expresses either in writing or orally. Suppose your friend bought your Edsel and you said, "I guarantee you'll get another ten thousand miles out of this transmission." That's an express warranty. It isn't an opinion about quality or value, such as, "This Edsel is the best used car for sale in town." "Best" could mean anything to the speaker -- best color, best looking, best status symbol. You as a consumer are expected to understand that. In contrast, an express warranty is a specific statement of fact or a promise.
In contrast, a warrantor -- the person making the warranty -- does not state implied warranties at all. They're "automatic," or implied by law, in certain kinds of transactions. There are two main types of implied warranties: The implied warranty of merchantability and the implied warranty of fitness for a particular purpose. There also is an implied warranty of title in a sale and an implied warranty against interference in a lease.)
The implied warranty of merchantability. When someone is in the business of selling or leasing a specific kind of product, the law requires that the item be adequate for the purpose for which it is purchased or leased. This is a general rule of fairness -- that what looks like a carton of milk in the supermarket dairy case really is drinkable milk and not sour or unusable. The implied warranty of merchantability applies only if the seller is in the business of calling the item that is the subject matter of the sale. So it wouldn't apply to someone buying your Edsel , unless you were in the business of selling cars.
The implied warranty of fitness for a particular purpose. Another type of implied warranty is the implied warranty of fitness for a particular purpose, which means that any seller or lessor (even a nonprofessional) is presumed to guarantee that an item will be fit for any particular purpose for which it is being sold -- as long as the buyer makes that purpose known and the seller knows that the buyer is relying on him to provide a suitable item. When you sell your used Edsel to your friend you make this warranty if you understand your friend's purpose is to race the car, and understand that she is relying on you to provide a car for that purpose, as opposed to basic transportation. Or suppose your friend told you she needed a car that could tow a trailer full of granite up steep mountains in the snow and was relying on your Edsel to do the job When, with this knowledge, you sell the Edsel to your friend, you make an implied warranty that it can do that. When the car fails in that purpose, your warranty will have been breached. On the other hand, if your friend tells you she's buying your car only because she needs spare Edsel parts, you can sell your Edsel -- even if it's sitting out back on cinder blocks -- without breaching any warranty.
elliottsroost
New Member
I may not be the smartest tool in the shed, BUT..........the Highlander is not a smaller-sized SUV.....it is the Toyota MIDSIZE, I believe. They go.....4Runner.......Highlander.......Sequoia. So she didn't even buy the smaller sized SUV if she got the Highlander. I know these replies can be frustrating, but I caught the same grief when I praised, the salesman that worked at SOMD Toyota because I researched my purchase and they treated equitably when they realized I was an informed consumer.
Hey, by the way, why didn't your sister post this, why did you post it for her?
Hey, by the way, why didn't your sister post this, why did you post it for her?
Angel
~*~*~
Did you notice that the thread is 4 years old? :shrug: