Tidewater Vet

[Loper]

Dr Benedict has been taking care of my horses for years and I absolutely LOVE him. I take my dogs to Three Notch because it is closer to where I live and have been going there since 1991. Havoc was neutered at TideWater and had a UTI when we were still fostering him for SHR. I had no problems with anything or anyone when dealing with that.

 

[pointfarm]

Can't say enough good things about Tidewater. OK - at the end of the day there is dog hair on the floor, and if they are busy they do not treat you as if you are their only customer.
That said, they have always gone out of their way for me and the dogs. Came to my house when I had two very old & sick dogs that need to be euthanized. They get down on the floor with them and talk to them and always treat them with kindness and respect.
I always feel they genuinely care for the animals and love what they do.
enough said...

 

[Hoover]

My animals are fine going to Tidewater. They are there for their shots not for the glamour. My horse stays in his trailer and can really careless what the waiting room for dogs and cats looks like as his looks fine to him.

 

[slseaweed]

Just wondering how everyone feels about Tidewater Vet. I recently had to use there services for an emergency for my old dog. Normally I go to Prince Fredrick Animal Hospital but since my normal vet was out of town and I live only 5 min away from Tidewater I decided to go there. I was EXTREMELY disapointed with the front desk staff and I thought the techs were very rude and I thought the office its self was very dirty. I guess I feel spoiled at PFVH they truly have great cust service and are very reasonable as far as prices, They just really act like they care about you and your pet. Dont think I will ever go back to Tidewater again

I use Tidewater and have never had any problems. I have seen two female vets and also Dr. Langford. I prefer Dr. Langford and will be requesting him from now on. In my opinion, there are a couple vet techs that are maybe not as customer service friendly as one would hope for but they are not nasty. The front desk staff has always been nice and professional with me. One time while waiting to pay and leave my cell phone rang in my purse and the woman at the front desk just about bit my head off over it. I politely told her she was being VERY RUDE and it was uncalled for. She apologized and never had any other problems. I personally can forgive minor issues with customer service in order to see a good vet. The office has always seemed very neat and clean to me. And i'm a neat freak!! Just my two cents.

 

[bresamil]

I use Tidewater and have never had any problems. I have seen two female vets and also Dr. Langford. I prefer Dr. Langford and will be requesting him from now on. In my opinion, there are a couple vet techs that are maybe not as customer service friendly as one would hope for but they are not nasty. The front desk staff has always been nice and professional with me. One time while waiting to pay and leave my cell phone rang in my purse and the woman at the front desk just about bit my head off over it. I politely told her she was being VERY RUDE and it was uncalled for. She apologized and never had any other problems. I personally can forgive minor issues with customer service in order to see a good vet. The office has always seemed very neat and clean to me. And i'm a neat freak!! Just my two cents.

I thought Langford was at Three Notch? Has he taken over Tidewater?

 

[ginwoman]

I thought Langford was at Three Notch? Has he taken over Tidewater?

yes, I'm confused about this too.

 

[ICit]

yes, I'm confused about this too.

wonder if she meant to say Satterfield?

 

[jimbuck]

Tidewater

We have used them for 25 years. Some of the best qualified vets around. We take our working dogs there (two Bloodhounds). Dr Benidict came in early one day (5am) to take care of our beagle. They have been spot on in their diagonosis and are very reasonable.

Jim

 

[SugarNSpikes]

We've used TVH for my horse since I bought him 4 years ago. One of the vets did a very thorough vet-check before we purchased him, but I've always found him to be a little on the blunt side. While I do appreciate the brutal honesty, I did not really appreciate the way that I was spoken to.

A year or so in, my guy went lame and we requested that the next available vet come out ASAP and she informed me that at the good old age of 5, my horse was developing arthritis. (We later found out that he was lame due to a poor job by the farrier).

As of recently, we've been using another of their vets and I will only deal with him. He is prompt at returning phone calls and coming out to the barn asap if there is an issue. If I do have an issue, I call his cell and don't really deal with the front office so I can't speak for them or the building itself.

My biggest issue is the prices. I think the minimum farm call is $80+ (I haven't had them out in a while so I don't really remember), but I don't have anything else to compare it to and with all of the gas just to get to their office to my farm, I can't complain too much.

 

[rich70]

I just went there with my ex-wife last week to get her 18 week old kitten checked out. The vet checked him out and the kitten had some type of virus the was incurable. He told us that the kitten probably had about 2-3 months to live. He was very compassionate when he was talking to us. He said they could do a treatment, but it was expensive and would only prolong his life by a couple months. I appreciated his honesty and not trying to get more money out of us. My ex decided to put the kitten down. She was pretty upset. When we went to check out, the staff was really kind to her. The vet didn't charge us for the euthanization or the disposal of the kitten. She just had to pay for the visit and test which was only $70. Two days later my ex recived a card from Tidewater which had a handwritten note saying they were sorry for her loss. I would recommend them just for the way they treated us that day.

 

[ArkRescue]

I just went there with my ex-wife last week to get her 18 week old kitten checked out. The vet checked him out and the kitten had some type of virus the was incurable. He told us that the kitten probably had about 2-3 months to live. He was very compassionate when he was talking to us. He said they could do a treatment, but it was expensive and would only prolong his life by a couple months. I appreciated his honesty and not trying to get more money out of us. My ex decided to put the kitten down. She was pretty upset. When we went to check out, the staff was really kind to her. The vet didn't charge us for the euthanization or the disposal of the kitten. She just had to pay for the visit and test which was only $70. Two days later my ex recived a card from Tidewater which had a handwritten note saying they were sorry for her loss. I would recommend them just for the way they treated us that day.

That's awfully nice of you to help pay for the kitten and be so supportive.

I went to Tidewater when I got the last shelter kitty through Tri-County - turned out she had already been spayed but they also did other work on her while she was there, and aside from ending up with a bill for over $100 I didn't expect to have, I thought my experience there was okay.

 

[rich70]

That's awfully nice of you to help pay for the kitten and be so supportive.

I went to Tidewater when I got the last shelter kitty through Tri-County - turned out she had already been spayed but they also did other work on her while she was there, and aside from ending up with a bill for over $100 I didn't expect to have, I thought my experience there was okay.

What can I say, I'm just a hell of a nice guy!

The kitten was actually our daughters so it was for her also. And my ex didn't need to deal with that herself.

 

[ArkRescue]

What can I say, I'm just a hell of a nice guy!

The kitten was actually our daughters so it was for her also. And my ex didn't need to deal with that herself.

I'm sorry the kitten was ill. I'm sure we can find your daughter another kitten that has been tested and would be healthy. Just let me know.

 

[rich70]

I'm sorry the kitten was ill. I'm sure we can find your daughter another kitten that has been tested and would be healthy. Just let me know.

Thank you. She does have another one. She got two at the same time. If my ex is looking for another one, I'll be sure to let you know.

 

[puggymom]

Puggy, you have my curiosity up. What's the "stupid reason"?

Sorry I am just reading this. I felt the one vet was being extremely critical of me for my pug's weight despite me telling her that he was gradually losing weight and listing the things I had done to rectify the situation. He had gained an excess amount of weight from breaking his back but he was slightly overweight before that. It did not help that she was obese either.

 

[ArkRescue]

Thank you. She does have another one. She got two at the same time. If my ex is looking for another one, I'll be sure to let you know.

Oh well sounds like you need to get the other kitten tested ASAP then (if you didn't already). If one had a virus the other probably does too.

 

[ICit]

Oh well sounds like you need to get the other kitten tested ASAP then (if you didn't already). If one had a virus the other probably does too.

or soon will have it :shrug:


was the kid there at the vet also?

 

[rich70]

Oh well sounds like you need to get the other kitten tested ASAP then (if you didn't already). If one had a virus the other probably does too.

She asked that and the vet said there wasn't any real tests they can do for it. That she would have to keep and eye out for the same symptoms as the other cat. I really wish I could remember what he called it. I'll try and find out.

was the kid there at the vet also?

No. she was at daycare.

 

[SugarNSpikes]

I had to laugh today. When I checked the mail, there was one of those little postcards saying that my horse was due for X, X and X vaccines sometime in the near future courtesy of TVH... I've never seen one of these sent from TVH before but I was pretty amused.

 

[ICit]

She asked that and the vet said there wasn't any real tests they can do for it. That she would have to keep and eye out for the same symptoms as the other cat. I really wish I could remember what he called it. I'll try and find out.
No. she was at daycare.

FIV
leukemia
FIP (Feline infectious peritonitis)
Panleukopenia virus