Metrocast Cable
- Thread starter aps45819
- Start date
kwillia
n/a
Both our TV and internet are up. If your internet is up and all you have with them is internet... why do you need to call?
BTW... we received an email from our California, MD home office saying that an ISP issued occurred last night that knocked out our company email availability as well as other services in the county including the local cable provider. If that's true... you can't blame that on Metrocast.
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aps45819
24/7 Single Dad
Blame goes with the payment
It's what they pay the county so they have the sole rights.
I'm suprised they didn't already have a policy on bandwith use. I know a few years back a satelite provider had a similiar policy, if you exceeded certain thresholds it first downrated the transmission speed.
kwillia
n/a
Maybe you are the only one without service.
aps45819
24/7 Single Dad
I have both TV and internet, so apparently whatever problem is not affecting this neck of the woods.
kwillia
n/a
2 Metrocast trucks came out to the 'hood, swiped my credit card and made me pre-pay for next month and the cable is back
kwillia
n/a
PrepH4U
New Member
2 Metrocast trucks came out to the 'hood, worked on the boxes and the cable is back
It's a Christmas mirical!
Because I want the time the internet was out to be credited to my account and I want to know the real reason it happened so I can state my case properly.
The other night when the cable was out(monday night?), I was out on cable and internet, not sure exactly how long, but it was around 2 hours. I tried to call Metrocast as well, and every number I tried(tried 3 different numbers), all I got was a busy signal. I do know they had a fire alarm at one of their buildings, I am assuming maybe the services shut down when the fire alarm activated? Don't really have any idea, but that is my guess.
I called the internet tech support number (877-817-8002) yesterday for a separate reason and the line played a recorded message saying that there was a commercial power outage in Maryland last night (Monday) and that if you're having internet issues unplug your router for 30 seconds and plug it back in.
C
CUBuff
Guest
So you're saying that we pay for Metrocast's monopoly fee for them. In other words, we're the one's paying to keep out the competition. Gotta love the way these county telephone and cable franchises work.
Floyd2004
-Void-
Haha I KNOW I use more than 250gigs a month and I havent been pinged yet. I think my DL is something like 1TB for last month. Games, streaming movies and gaming consoles for 4 people just about all day.
aps45819
24/7 Single Dad
Duuuuhhhhhh. YOU pay all the taxes and fees for EVERY business you patronize.