So how was he a jerk to you? Sounds like they got backed up and just didn't get to it.Originally posted by lovebugg
No, I brought my vehicle in for warranty repair 03
Explorer w/ 15,000 miles on it, dropped it off approx 8:00 am & by 4:00 I haden't received a phone call, so I called & spoke with Mike who said he was the service manager & they haden't even looked at my truck. I told them when I scheduled the appt & when I dropped it off that I needed it back by 4:30.
Yeah, I'm almost sorry for that.
He jerked me when I called to check on my truck, kept me on hold 3-4 minutes, then got back on the phone & said we haven't looked at it yet. Never said the shop got a little backed up or anything. When I explained again just as I did that morning that I needed it by 4:30 he said that it would be the next one in the shop. My truck had an ABS light a Check Engine light on & he tried to tell me that he was going to have it looked at & fixed in 1/2 an hour, BS. He just had a very cocky attitude & I could tell it in his voice. Big difference in his voice/attitude from when I dropped it off that morning
Well, again, Aldridge doesn't know there's a problem unless someone says something so you should call them.
My friends explorer had the same proplem-dpfe sensor & rear speed sensor was replaced.....takes a little more than restting a computer
It was under warranty Miss Smartmouth......I'm here to talk about a problem I have, not start a problem with people but you seem to have a smartmouth attitude, you like stirring up sh#$ or something???Originally posted by tys_mommy
Well, if you know soo much about it, why didn't you just fix it yourself
I'm not trying to start anything with her.....I was here to discuss my problem not start one, she's just being a smartazz about the whole things. geeshOriginally posted by CMC122
So much to learn.................. so little time
You gonna take that Tysmommy
You're so hostile - no wonder service managers hang up on you.
:meamie:
