Aministrative User Profile won't load in Win/Vista
- Thread starter ArkRescue
- Start date
ArkRescue
Adopt me please !
I have a Vista 64 bit if I am recalling correctly. I did email the author to see if I can get the info.
Thanks.
ArkRescue
Adopt me please !
"1. Open a Command Window in Administrator mode:
* clickStart
* click All Programs, thenAccessories
* right click on the Command Prompt option,
* on the drop down menu which appears, click on the Run as Administratoroption.
* If you haven’t disabled User Account Control (and you shouldn’t!) you will be asked for authorisation. Click the Continue button if you are the administrator or insert the administrator password."
I enter the admin password and I see this:
Windows cannot find "C:\Windows\System32\cmd.exe'
GWguy
*
Manually navigate to this file, then right-click directly on the cmd.exe file, select Run as Administrator.
ArkRescue
Adopt me please !
After I enter the admin password, I get that same error message about it not being present, but I am looking right at it! Properties says 356 kb in size
cmd.exe 1/20/2008
I also see: cmd.exe.mui 11/2/2006
cmd132 1/20/2008
and others with similar dates.
GWguy
*
Then you have bigger issues. Have you run CHKDSK like I suggested? Boot in Safe Mode. Once you get to the desktop, right-click on the C: drive icon and select Properties/Tools/Check Drive. It may ask to reboot.
No guarantee CHKDSK will work, but it does resolve many issues.
ArkRescue
Adopt me please !
I selected to run it and it said reboot to run but never saw anything run. I will try again in case I missed something.
RPMDAD
Well-Known Member
Ark, if i were you.It sounds like you can log into the computer, just not the admin acct. Get a USB drive plug it into the computer, log in and copy all your documents, files and pictures and any videos you may have on the computer to the USB drive and then reinstall the OS from the disks, if you have them. I didn't read all the previous posts, but a lot of Dell computers have a built in restore to factory shipping option, that will reset the computer back to the OS the way it was shipped to you. When you do this, you lose all data and programs you have put on the computer since you received it.
If it is a dell and you can do this you at least have your documents, pictures and videos on the USB drive. Just not sure what kind of computer you have.
If it is a dell and you can do this you at least have your documents, pictures and videos on the USB drive. Just not sure what kind of computer you have.
If there is someone on here that you trust. Or anyone not on here even. You can download an application called TeamViewer. Both of you can download TeamViewer. It's free.
TeamViewer will allow the person you trust remote access to your computer and can actually go through and try to help you resolve the problem.
It is secure, you will have to give them a password to use to get in and once you are done you can uninstall TeamViewer OR leave it installed and just change the access password.
I have used this hundreds of times when I used to write cheat apps for Facebook games like Mafia Wars. I would have to go into peoples computers to help them set up the cheats.
You will even be able to sit and watch what they do on the screen. See the mouse move and even talk with them while they are telling you what they are doing.
http://www.teamviewer.com/en/index.aspx
TeamViewer will allow the person you trust remote access to your computer and can actually go through and try to help you resolve the problem.
It is secure, you will have to give them a password to use to get in and once you are done you can uninstall TeamViewer OR leave it installed and just change the access password.
I have used this hundreds of times when I used to write cheat apps for Facebook games like Mafia Wars. I would have to go into peoples computers to help them set up the cheats.
You will even be able to sit and watch what they do on the screen. See the mouse move and even talk with them while they are telling you what they are doing.
http://www.teamviewer.com/en/index.aspx
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RPMDAD
Well-Known Member
OK sorry ark, i reread your OP, if you always logged into the admin acct. and that is where your files are located you will not be able to access them to copy them off. Next suggestion is to slave your drive off another computer, copy files off. Reinsert drive in your computer, reimage and copy data back.
ArkRescue
Adopt me please !
Yes a Dell.
I did see that I have a C and a D drive (could be 1 disc partitioned or 2 physical drives right?). Does that change anything,?
ArkRescue
Adopt me please !
Ok good to know. Thankfully I don't have any nude selfies or porn or anything illegal on my computer lol - I have quite a boring computer. There are however quite a few nude critter pictures that may arouse my computer helper's nearby dog or cat
Ok good to know. Thankfully I don't have any nude selfies or porn or anything illegal on my computer lol - I have quite a boring computer. There are however quite a few nude critter pictures that may arouse my computer helper's nearby dog or cat
Nude critters?? OMG
LOL Well good luck with your issue. Sounds like you are getting a few good tips and I hope they can help. It really hard for someone to advise you on what to do without actually getting their hands on your computer.
I use to try to explain to people what to do to resolve issues. But if I try to get someone to do something and I am not 100% certain that they did "exactly" what I told them to do then there is doubt cast on what the next step might be.
So trying to suggest solutions to issues via text communications simply became somewhat of a time waster for both parties involved. That was why I spent countless hours trying to figure out how to just remotely help people and found the TeamViewer solution I told you about.
LOL It was funny when I would take over someone's computer. I would tell them, just keep your hands off your mouse and let me have it and sit there and watch. Generally I would have them in voice chat or of they did not have voice chat capability then we would be talking on the phone. But it was strange for them to have their mouse pointer icon taken over by someone else and then to see someone else typing on their computer.
But when all was said and done I was able to help them through their issue and they were grateful. Was still a hoot though.
But in your situation I am not so sure it would work simply because you basically have no admin rights. Because TeamViewer requires an install, I am not sure you have the "ADMIN" rights to approve it's installation. Plus, It sounds like some of the things you need to do may very well not necessarily be doable within windows, and are more within the command prompt portion.
Anyway good luck and I hope you can nail it. It's just not the sort of thing I think I could really troubleshoot without physically getting my hands on the PC.
If all else fails go to Microsoft. I have had to do it before as I have run up to 12 computers at a time here. MS will take over your computer, very much the same way that I have talked about and fix your problem for you. But I do believe their may be a charge depending on the age of your version of windows.
Good Luck and keep those critters safe!!!
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ArkRescue
Adopt me please !
We use gotomeeting for work and it IS weird to see activity on your screen that you do not control.
I was prompted for the admin password to download/install TeamViewer and it worked. The admin password just doesn't seem to work for updates to my virus/malware. I just tried to download the newest free Malwarebytes program and entered the admin password and got this:
Internal error: failed to expand shell folder constant "userappdata".
So I suspect I have been the victim of a virus or Malware.
ArkRescue
Adopt me please !
update !
ok so I researched the error message I was getting when I tried to update my virus/malware programs, found a reference to removing a registry entry. Did that, no change.
Then I found a Microsoft "fixit" tool/program to run and it fixed something because I was then able to run the MalwareByte FULL scan and remove 63 objects - then rebooted, then ran it again and removed 10 more items. The 3rd time it ran it found nothing.
I tried to login to my admin profile this morning, same error ! GRRRRRRR but I think my PC is CLEAN of viruses and malware ....... now what?
ok so I researched the error message I was getting when I tried to update my virus/malware programs, found a reference to removing a registry entry. Did that, no change.
Then I found a Microsoft "fixit" tool/program to run and it fixed something because I was then able to run the MalwareByte FULL scan and remove 63 objects - then rebooted, then ran it again and removed 10 more items. The 3rd time it ran it found nothing.
I tried to login to my admin profile this morning, same error ! GRRRRRRR but I think my PC is CLEAN of viruses and malware ....... now what?
ArkRescue
Adopt me please !
I have a laptop available that I can't seem to get connected to my wifi, but that's ok. I was thinking I can use this laptop as the master and set my PC to slave and copy over the files that I can't access via the admin login that errors out. Right? Or will I still not have access to those files?
Ark, I don't have anything new to suggest over what the other's have offered.
But, you might be able to get resolution by trying the Microsoft Answer Desk Chat
I did this a long time ago for an issue that I had. They remotely came into the PC and resolved the problem.
https://answerdesk.support.microsof...s_browsed&productkey=awasaofferpremiumwindows
Personally I would likely have just dumped the hard drive and reloaded but I back my stuff up often enough I likely would not have lost much if any.
But try the Chat thing, Can't hurt.
But, you might be able to get resolution by trying the Microsoft Answer Desk Chat
I did this a long time ago for an issue that I had. They remotely came into the PC and resolved the problem.
https://answerdesk.support.microsof...s_browsed&productkey=awasaofferpremiumwindows
Personally I would likely have just dumped the hard drive and reloaded but I back my stuff up often enough I likely would not have lost much if any.
But try the Chat thing, Can't hurt.